I want to add a sky stream box to my sky+hd setup to see if I like it before I ditch my old +hd system but the Sky website only offers Sky stream to new users. Should I set up my wife as a new user? Any ideas.
Posted by a Superuser, not a Sky employee. Find out more
Sky Stream is a standalone product, I'm afraid. You can't add it to any other Sky tv platform.
Do be aware it's a very different product, most notably, there's no local recording service and the list of available channels is not the same as Sky+/Sky Q. A pre-requisite is a decent broadband speed.
Posted by a Superuser, not a Sky employee. Find out more
Sky Stream is a standalone product, I'm afraid. You can't add it to any other Sky tv platform.
Do be aware it's a very different product, most notably, there's no local recording service and the list of available channels is not the same as Sky+/Sky Q. A pre-requisite is a decent broadband speed.
hi mark39, thanks for reply. I WANT the stream box as a standalone product in a outbuilding that is covered by wifi. surely that would work? my main question is why won't the sky website let me ORDER the stream in the first place.
Posted by a Superuser, not a Sky employee. Find out more
@bill69 The only way for it be put in the outbuilding is if it has is own registered address with Royal Mail and separate untitly billing for water gas/electric etc
it won't allow you to order online because it knows you already have tv service and customers switching platforms need to phone as it can't be done online
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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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Someone has suggested that the online ordering system is glitchy and I should order by phone instead. Can anyone confirm that this is probably the problem please?
Someone has suggested that the online ordering system is glitchy and I should order by phone instead. Can anyone confirm that this is probably the problem please?
Sky don't allow this their billing system only allows one system for any given household address!!!!!!!!!!!!!!!!!
Such a pity that Sky's Virtual "assistant" couldn't have told me that in the 30 minutes we were chatting to no avail. Thank you all for your well-informed replies. I'll just stick with my +HD setup until it dies a death.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
