Sky+ account but it is not letting me watch sports and movies even though it's part of my package. It says card is not authorised. I've done all the usual switch off, wait, restart. Other normal live channels are working.
Posted by a Superuser, not a Sky employee. Find out more
@JK53 when you order Sky Q, your Viewing Card is marked to be de-authorised at some future time. Unfortunately that isn't reversed if Sky Q is subsequently cancelled.
Posted by a Superuser, not a Sky employee. Find out more
Did you place and perhaps cancel an order for Sky Q, either way you will have to call Sky about this.
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Posted by a Superuser, not a Sky employee. Find out more
@JK53 when you order Sky Q, your Viewing Card is marked to be de-authorised at some future time. Unfortunately that isn't reversed if Sky Q is subsequently cancelled.
