28 Mar 2022 06:57 PM
It is just the same problem as last October when the clocks changed. My Sky Plus Box has not changed the time. I am an hour behind. Are other Sky PLus users finding this? Ans is Sky going to acknowledge there is a problem and rectify it?
28 Mar 2022 07:08 PM - last edited: 28 Mar 2022 07:09 PM
Posted by a Superuser, not a Sky employee. Find out more@JP5551 Not necessarily, boxes have to be activity switched on at the mains and getting a signal from the satellite to get the update , so there is no way of telling how long your box as been powered down
28 Mar 2022 06:59 PM
Posted by a Superuser, not a Sky employee. Find out moreCheck your software version for your sky box
28 Mar 2022 06:59 PM
Posted by a Superuser, not a Sky employee. Find out more@JP5551 You mean BST, You need to make sure your software is on R024.092.11.00p
28 Mar 2022 07:05 PM
Yes I did mean BST!! This is a new Sky Plus Box installed last week by a Sky Engineer so surely it must be up to date?
28 Mar 2022 07:08 PM - last edited: 28 Mar 2022 07:09 PM
Posted by a Superuser, not a Sky employee. Find out more@JP5551 Not necessarily, boxes have to be activity switched on at the mains and getting a signal from the satellite to get the update , so there is no way of telling how long your box as been powered down
28 Mar 2022 07:08 PM
Posted by a Superuser, not a Sky employee. Find out moreYour box will be at least 6 years old as that's when they stopped manufacturing them so it is advisable to check the version and update the box if required
28 Mar 2022 07:37 PM
Thank you everyone. I've updated the software and I am on the right time now. Thanks again - much appreciated.
03 Jul 2022 10:44 AM
hOW DO YOU UPDATE THE SOFTWARE
03 Jul 2022 10:52 AM
Posted by a Superuser, not a Sky employee. Find out moreTry the video in the pinned post at the top of the Sky+ forum page
https://helpforum.sky.com/t5/Sky/Sky-box-displaying-the-wrong-time/td-p/3960119
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