Discussion topic: How long does it take for Sky Sports to be activated?

This message was authored by: Cowgills · ‎01 Jul 2022

Hi - I added Sky Sports for month to watch the Rugby Summer tour about three hours ago but the Sky Sports channels have not gone live so I can't watch them on my TV or via SkyGo on laptop.

How long do they take to go live? I've also had no confirmation email and it's not showing in my future bills. The games start early tomorrow morning so want to check if it will be live in time.

Any help or info will be much appreciated.

This message was authored by: SKY1992bf · ‎01 Jul 2022

@Cowgills how did you order, you should receive email confirmation of order which could take upto four hours to activate

billing can take a few days to update

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Cowgills · ‎01 Jul 2022

Thanks for getting back. I ordered via website. I can now see the Sports is included in my bills for August but still can't access and no email confirmation.

Anything else I should do?

This message was authored by: caesarome · ‎02 Jul 2022

Usually channels activate within a few minutes but they can take a few hours so if you still can't see them then give Sky a call.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Cowgills · ‎02 Jul 2022

Thanks - it's all sorted now.

This message was authored by: SKY1992bf · ‎02 Jul 2022

@Cowgills Did they eventually come on automatically or did you need to call

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Cowgills · ‎03 Jul 2022

To be honest. I was testing it out in Sky Main Event as they were showing rugby. I didn't realise that channel wasn't included in my package. So guess error on me

This message was authored by: SKY1992bf · ‎03 Jul 2022

@Cowgills That does catch some people out main event is only available to complete pack subs not individual channels

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: How long does it take for Sky Sports to be activated?

How long does it take for Sky Sports to be activated?

All Replies

Re: How long does it take for Sky Sports to be activated?

Re: How long does it take for Sky Sports to be activated?

Re: How long does it take for Sky Sports to be activated?

Re: How long does it take for Sky Sports to be activated?

Re: How long does it take for Sky Sports to be activated?

Re: How long does it take for Sky Sports to be activated?

Re: How long does it take for Sky Sports to be activated?

Was this discussion not helpful?

Search Sky Community

Start a new discussion