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Discussion topic: There is a problem with your Hard Disk Drive Recordings, On Demand and other services are not availa

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This message was authored by FrazzledMum5 This message was authored by: FrazzledMum5

There is a problem with your Hard Disk Drive Recordings, On Demand and other services are not availa

Any clues how to fix this error please ? 
tried the usual switching on off removing card etc . Also tried to 'rebuild' but response is The Planner cannot be rebuilt in Diskless Mode 


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: There is a problem with your Hard Disk Drive Recordings, On Demand and other services are not av

Posted by a Superuser, not a Sky employee. Find out more

You could try a full System Reset, from the same menu as you used for a Planner Rebuild. If you get the same 'diskless mode'  message, it indicates  that your Sky box's hard disk has failed. Unfortunately Sky won't repair and no longer allow Sky+ equipment to be replaced, so your options are to upgrade to Sky Q or Sky Stream. 

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: There is a problem with your Hard Disk Drive Recordings, On Demand and other services are not av

Posted by a Superuser, not a Sky employee. Find out more

See my Sky Plus FAQ and search for diskless

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: There is a problem with your Hard Disk Drive Recordings, On Demand and other services are not av

Posted by a Superuser, not a Sky employee. Find out more

You could try a full System Reset, from the same menu as you used for a Planner Rebuild. If you get the same 'diskless mode'  message, it indicates  that your Sky box's hard disk has failed. Unfortunately Sky won't repair and no longer allow Sky+ equipment to be replaced, so your options are to upgrade to Sky Q or Sky Stream. 

FrazzledMum5
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This message was authored by FrazzledMum5 This message was authored by: FrazzledMum5

Re: There is a problem with your Hard Disk Drive Recordings, On Demand and other services are not av

Thank you . That is indeed the error I keep receiving 

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