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This discussion topic has been answered Discussion topic: There is a problem with your Hard Disk Drive Recordings, On Demand and other services are not availa

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This message was authored by: FrazzledMum5

There is a problem with your Hard Disk Drive Recordings, On Demand and other services are not availa

Any clues how to fix this error please ? 
tried the usual switching on off removing card etc . Also tried to 'rebuild' but response is The Planner cannot be rebuilt in Diskless Mode 


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This message was authored by: Mark39 Answer

Re: There is a problem with your Hard Disk Drive Recordings, On Demand and other services are not av

Posted by a Superuser, not a Sky employee. Find out more

You could try a full System Reset, from the same menu as you used for a Planner Rebuild. If you get the same 'diskless mode'  message, it indicates  that your Sky box's hard disk has failed. Unfortunately Sky won't repair and no longer allow Sky+ equipment to be replaced, so your options are to upgrade to Sky Q or Sky Stream. 

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This message was authored by: Annie+UK

Re: There is a problem with your Hard Disk Drive Recordings, On Demand and other services are not av

Posted by a Superuser, not a Sky employee. Find out more

See my Sky Plus FAQ and search for diskless

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Mark39 Answer

Re: There is a problem with your Hard Disk Drive Recordings, On Demand and other services are not av

Posted by a Superuser, not a Sky employee. Find out more

You could try a full System Reset, from the same menu as you used for a Planner Rebuild. If you get the same 'diskless mode'  message, it indicates  that your Sky box's hard disk has failed. Unfortunately Sky won't repair and no longer allow Sky+ equipment to be replaced, so your options are to upgrade to Sky Q or Sky Stream. 

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This message was authored by: FrazzledMum5

Re: There is a problem with your Hard Disk Drive Recordings, On Demand and other services are not av

Thank you . That is indeed the error I keep receiving 

This message was authored by: Exiled-in-HH

Re: There is a problem with your Hard Disk Drive Recordings, On Demand and other services are not av

You could try replacing the HDD ... but that's not easy on DRX890 or DRX895 boxes🤔

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This message was authored by: littleles_-

Re: There is a problem with your Hard Disk Drive Recordings, On Demand and other services are not av

Already tried, same message

This message was authored by: Annie+UK

Re: There is a problem with your Hard Disk Drive Recordings, On Demand and other services are not av

Posted by a Superuser, not a Sky employee. Find out more

@littleles_- wrote:

Already tried, same message


Already tried what exactly?

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Mark39

Re: There is a problem with your Hard Disk Drive Recordings, On Demand and other services are not av

Posted by a Superuser, not a Sky employee. Find out more

@littleles_- wrote:

Already tried, same message


See the post marked as the Answer for your options.

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