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Discussion topic: Sky Signature Package

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This message was authored by AlanTT This message was authored by: AlanTT

Sky Signature Package

I currently have an older sky package and would like to chance to the signature package (as it is a lot cheaper than what ai am currently paying). I have an older sky plus he box with twin rf outs and no Wi-Fi. I have been told that to get the signature package I need to either get a new version of the HD Plus box or the Qbox. I don't what to chang pe the box as I need multiple RF outputs. Do I really need to change it I am not bothered about Netflix.

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Sky Signature Package

Posted by a Superuser, not a Sky employee. Find out more

@AlanTT  Afaik you don't need a specific box to switch to signature 

 

@Mark39 @Annie+UK  do either of you know any different?


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky Signature Package

Posted by a Superuser, not a Sky employee. Find out more

The type of box only limits the features you can use and not the package you subscribe to

Annie, I am Neurodivergent — FAQs: Sky Plus • Sky Stream
AlanTT
Topic Author
This message was authored by AlanTT This message was authored by: AlanTT

Re: Sky Signature Package

Will I still be able to pause and record programmes? Also why has Sky told me that I will need to change my Sky plus's box?

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Sky Signature Package

Posted by a Superuser, not a Sky employee. Find out more

@AlanTT  yes to pause/record, sky will try anything to get more money 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
AlanTT
Topic Author
This message was authored by AlanTT This message was authored by: AlanTT

Re: Sky Signature Package

I will give Sky a call this week and see if they will switch me to the cheaper signature package whilst  keeping my existing Sky Plus HD box. Just out of interest has anyone done this?

This message was authored by Mark39 This message was authored by: Mark39

Re: Sky Signature Package

Posted by a Superuser, not a Sky employee. Find out more

@AlanTT wrote:

I will give Sky a call this week and see if they will switch me to the cheaper signature package whilst  keeping my existing Sky Plus HD box. Just out of interest has anyone done this?


I would recommend not even asking if you can keep your existing Sky box - no point giving them the opportunity to say no. Just tell them you want to switch to the Signature package. Subscription packages are completely independent of the type of hardware you have so your type of Sky box is completely irrelevant. 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Signature Package

Posted by a Superuser, not a Sky employee. Find out more

@Mark39 wrote:

@AlanTT wrote:

I will give Sky a call this week and see if they will switch me to the cheaper signature package whilst  keeping my existing Sky Plus HD box.


Subscription packages are completely independent of the type of hardware you have so your type of Sky box is completely irrelevant. 


Although Sky could presumably choose to only provision new instances of Signature on Q either now or in the future.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
AlanTT
Topic Author
This message was authored by AlanTT This message was authored by: AlanTT

Re: Sky Signature Package

That's my fear if I switch over!

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Signature Package

Posted by a Superuser, not a Sky employee. Find out more

@AlanTT 

 

They'll either tell you Q is a requirement or not: they can't force you to change, although you'll be paying more not to.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by oj01 This message was authored by: oj01

Re: Sky Signature Package

Posted by a Superuser, not a Sky employee. Find out more

@AlanTT wrote:

I will give Sky a call this week and see if they will switch me to the cheaper signature package whilst  keeping my existing Sky Plus HD box. Just out of interest has anyone done this?


@AlanTT Yes, I have the Sky Signature Pack with the same Sky+HD box as you have. 


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
AlanTT
Topic Author
This message was authored by AlanTT This message was authored by: AlanTT

Re: Sky Signature Package

@oj01 

 

Does your Sky box have twin rf outs and Wi-Fi. My box has twin rf outs but no Wi-Fi so not sure if having no Wi-Fi will make a difference?

This message was authored by Mark39 This message was authored by: Mark39

Re: Sky Signature Package

Posted by a Superuser, not a Sky employee. Find out more

@AlanTT wrote:

@oj01 

 

Does your Sky box have twin rf outs and Wi-Fi. My box has twin rf outs but no Wi-Fi so not sure if having no Wi-Fi will make a difference?


@AlanTT in terms of switching to the Signature package? No, it makes no difference. It's simply that Signature gives you access to catch up and box sets that you won't be able to use without a broadband connection (ethernet or wifi) to your Sky box.

This message was authored by oj01 This message was authored by: oj01

Re: Sky Signature Package

Posted by a Superuser, not a Sky employee. Find out more

@AlanTT wrote:

@oj01 

 

Does your Sky box have twin rf outs and Wi-Fi. My box has twin rf outs but no Wi-Fi so not sure if having no Wi-Fi will make a difference?


Mine's the same as yours @AlanTT, no Wi-Fi. I connect via Ethernet although I do also have the old Wi-Fi connector in a drawer somewhere.

As @Mark39 says, the box has no baring on your ability to have the Signature Pack, unfortunately you were badly advised by the 'advisor' you spoke to. 


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
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