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This discussion topic has been answered Discussion topic: Sky + HD

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This message was authored by: Cluelessgal

Sky + HD

I have a Sky + HD box which is working fine.  I have purchased another box (again Sky + HD)  I'm not interested in Sky Q or Sky Glass! I need to be able to archive.  Can I have two boxes active on the one account? I'm getting told different things, so accurate information would be very much appreciated.  Thanks! 


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This message was authored by: SKY1992bf Answer

Re: Sky + HD

Posted by a Superuser, not a Sky employee. Find out more

@Cluelessgal  You can no longer add new boxes or new viewing cards to an existing active account but you can continue to use current boxes/viewing cards that are already active on the account 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: SKY1992bf Answer

Re: Sky + HD

Posted by a Superuser, not a Sky employee. Find out more

@Cluelessgal  You can no longer add new boxes or new viewing cards to an existing active account but you can continue to use current boxes/viewing cards that are already active on the account 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

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This message was authored by: Mark39

Re: Sky + HD

Posted by a Superuser, not a Sky employee. Find out more

You would need a Multiscreen subscription in order to add a second box, and I'm afraid as Sky+ is a legacy/obsolete platform, Sky won't sell you one. If it's connected to your dish, the new box can be used to receive, but not record the free to air channels.

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This message was authored by: Cluelessgal

Re: Sky + HD

Thank you.  Sky are telling me different things.  And trying to push Sky Q!  

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This message was authored by: Cluelessgal

Re: Sky + HD

@SKY1992bf  and @Mark39   Thank you! Haven't got this sussed yet.  Think I posted, but didn't reply!  Not sure what to do now.  Was using second hand Humax box, but it deleted recordings and there was plenty of disc space.  Nightmare!  🤕  

This message was authored by: GD1

Re: Sky + HD

Posted by a Superuser, not a Sky employee. Find out more

@Cluelessgal  If it's only the Free to Air channels (BBC, ITV etc) you want to record perhaps looking at a newer Freesat box might be an option?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Cluelessgal

Re: Sky + HD

@GD1  Thanks for replying.  The new Freesat boxes don't have the connections needed to back up onto another device, DVD recorder.  That's why I purchased second hand, but two Humax boxes have deleted recordings now.  There was plenty of space, so totally no faith in them.  It's a show on ITV that I want to archive  

This message was authored by: Mark39

Re: Sky + HD

Posted by a Superuser, not a Sky employee. Find out more

@Cluelessgal I'm a bit confused as to why you need a second box in order to archive programmes on the box you've already got. Can you not just archive to DVD the programme you want to keep that's on your existing box? Or have I misunderstood?

This message was authored by: Annie+UK

Re: Sky + HD

Posted by a Superuser, not a Sky employee. Find out more

@Cluelessgal wrote:

I have a Sky + HD box which is working fine.  I have purchased another box (again Sky + HD)  I'm not interested in Sky Q or Sky Glass! I need to be able to archive.  Can I have two boxes active on the one account? I'm getting told different things, so accurate information would be very much appreciated.  Thanks! 


Sky boxes are not sold for the purpose of archiving as this is against the copyright of the IP owners, Sky boxes allow timeshifitng of content that should only be stored for a short amount of time

 

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Glass, Sky Stream and Sky Q (Satellite TV is approaching end of life so is not a long term solution)
I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox Series X  Raspberry Pi 5 (Debian Linux)
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