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Discussion topic: Replacement Sky+ HD Box needed

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This message was authored by Valerie65 This message was authored by: Valerie65

Replacement Sky+ HD Box needed

Hello all 

 

Happy Christmas.

 

I have a Very old sky+ HD box that no longer lets me view "on demand" programs 

 

I spoke to Sky yesterday and they were unable to fix the issue due to the age of my box.

 

I am looking for a new (or as new) one, with 2TB memory and NO WiFi. Can anyone please help/recommend and tell me where I can find one.

 

Another issue is that I think I will lose all my saved programs on the current box - unless there is a wizard on this forum who knows how to save / transfer them to the new box.

 

Lastly, I have Sky MultiRoom (2 boxes). I need advice as to how to pair the new box with the other 

 

 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Replacement Sky+ HD Box needed

Posted by a Superuser, not a Sky employee. Find out more

You won't be able to pair your Viewing Card with a replacement box. That facility was withdrawn a couple of months ago.

 

Tell us more about the On Demand issue? Perhaps we can help. It's convenient for Sky to say you have to upgrade.

This message was authored by oj01 This message was authored by: oj01

Re: Replacement Sky+ HD Box needed

Posted by a Superuser, not a Sky employee. Find out more

@Valerie65 wrote:

Hello all 

 

Happy Christmas.

 

I have a Very old sky+ HD box that no longer lets me view "on demand" programs 

 

I spoke to Sky yesterday and they were unable to fix the issue due to the age of my box.

 

I am looking for a new (or as new) one, with 2TB memory and NO WiFi. Can anyone please help/recommend and tell me where I can find one.

 

Another issue is that I think I will lose all my saved programs on the current box - unless there is a wizard on this forum who knows how to save / transfer them to the new box.

 

Lastly, I have Sky MultiRoom (2 boxes). I need advice as to how to pair the new box with the other 

 

 


As Mark indicates, it's no longer possible to replace Sky+HD boxes as Sky have withdrawn the ability to transfer the viewing card between boxes. If your issue with On Demand can't be fixed you would have to switch to Sky Q (to remain a satellite customer) or Sky Stream (which is very different and works via internet).


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
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