24 Dec 2024 11:06 AM
Hello all
Happy Christmas.
I have a Very old sky+ HD box that no longer lets me view "on demand" programs
I spoke to Sky yesterday and they were unable to fix the issue due to the age of my box.
I am looking for a new (or as new) one, with 2TB memory and NO WiFi. Can anyone please help/recommend and tell me where I can find one.
Another issue is that I think I will lose all my saved programs on the current box - unless there is a wizard on this forum who knows how to save / transfer them to the new box.
Lastly, I have Sky MultiRoom (2 boxes). I need advice as to how to pair the new box with the other
24 Dec 2024 11:11 AM - last edited: 24 Dec 2024 11:13 AM
Posted by a Superuser, not a Sky employee. Find out moreYou won't be able to pair your Viewing Card with a replacement box. That facility was withdrawn a couple of months ago.
Tell us more about the On Demand issue? Perhaps we can help. It's convenient for Sky to say you have to upgrade.
24 Dec 2024 12:00 PM
Posted by a Superuser, not a Sky employee. Find out more
@Valerie65 wrote:Hello all
Happy Christmas.
I have a Very old sky+ HD box that no longer lets me view "on demand" programs
I spoke to Sky yesterday and they were unable to fix the issue due to the age of my box.
I am looking for a new (or as new) one, with 2TB memory and NO WiFi. Can anyone please help/recommend and tell me where I can find one.
Another issue is that I think I will lose all my saved programs on the current box - unless there is a wizard on this forum who knows how to save / transfer them to the new box.
Lastly, I have Sky MultiRoom (2 boxes). I need advice as to how to pair the new box with the other
As Mark indicates, it's no longer possible to replace Sky+HD boxes as Sky have withdrawn the ability to transfer the viewing card between boxes. If your issue with On Demand can't be fixed you would have to switch to Sky Q (to remain a satellite customer) or Sky Stream (which is very different and works via internet).
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