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Discussion topic: Reactivate denied

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This message was authored by fuyfyigu This message was authored by: fuyfyigu

Reactivate denied

Just rang sky CS to reactivate sky+HD 2TB box but was told not possible and would have to upgrade to sky q

After reading posts here, it seems sky+HD is still good,

is the advisor misinformed?


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This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Reactivate denied

Posted by a Superuser, not a Sky employee. Find out more
Please Note: Sky+ is now a legacy service that Sky are replacing with their newer services: Sky Q, Sky Glass and Sky Stream

This is correct, you cannot get a New Sky+ subscription/reactivation any more

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This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Reactivate denied

Posted by a Superuser, not a Sky employee. Find out more
Please Note: Sky+ is now a legacy service that Sky are replacing with their newer services: Sky Q, Sky Glass and Sky Stream

This is correct, you cannot get a New Sky+ subscription/reactivation any more

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Reactivate denied

Posted by a Superuser, not a Sky employee. Find out more

@fuyfyigu wrote:

 

After reading posts here, it seems sky+HD is still good,

is the advisor misinformed?

New subscription (which would include a reactivation after a period of non-subscription) hasn't been available on Sky+ for several years.  Ongoing continuous renewal is still possible, but Sky is making a determined push to convince users to migrate to Q.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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