This discussion topic has been answered Discussion topic: Re-activate multi room with sky plus hd box.

This message was authored by: bb100 · ‎19 Dec 2023

Why will Sky not re-activate my sky multiroom ? ( I have sky plus hd box,s and do not want to upgrade to Q or glass..). I have tried with four different Sky assistants with no success although they all said it was being re installed ??

This message was authored by: SKY1992bf · ‎19 Dec 2023

@bb100 sky no longer supports sky + hardware and therefore no longer offer new subscriptions or reactive previous or existing ones

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: SKY1992bf · ‎19 Dec 2023

@bb100 sky no longer supports sky + hardware and therefore no longer offer new subscriptions or reactive previous or existing ones

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Mark39 · ‎19 Dec 2023

I imagine it's because Sky+ is a legacy system, for which support is gradually being withdrawn. There's no longer any engineer support for Sky+systems either, unless you have Sky Protect.

This message was authored by: TimmyBGood · ‎19 Dec 2023

@bb100 wrote:

Why will Sky not re-activate my sky multiroom ?

Because that's effectively a new subscription, and Sky has not offered those on Sky+ for several years except on the decreasing minority of communal dish installations which do not support Sky Q.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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