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Discussion topic: Problem recording

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This message was authored by darmods This message was authored by: darmods

Problem recording

Lately I can only record on the channel being watched. If I change channel the following message pops up on the screen " Your sky box isn`t getting a satellite signal. Press the yellow button to fix this issue"

When I follow that procedure it doesn`t fix the issue.

I am currently recording a programme and the following is what is being displayed in SettingsHave checked the signals in settings

Input 1 Signal Strength                                             Clear White Box

Input 1 Signal Quality                                                 Clear White Box with small blue box at the end

Input 1 Lock Indicator                                                OK

Input 1 Network ID/Transport System               0002 / 07d8

Input 2 Signal Strength                                            Blank Box

Input 2 Signal Quality                                                Blank Box

Input 2 Lock Indicator                                               Not Locked,  changing to OK and then back to Not Locked

Telephone Line connected                                      Not Connected

 

Programme continuing to record. Appreciate any advice

 

 


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This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Problem recording

Posted by a Superuser, not a Sky employee. Find out more

The cable on input two is not getting a signal from the dish

 

Firstly unplug and replug the input two cable (finger tight)

 

If this fails to fix it then call sky or a 3rd party satellite installer to check your system out

Annie, I am Neurodivergent — FAQs: Sky Plus • Sky Stream

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This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Problem recording

Posted by a Superuser, not a Sky employee. Find out more

The cable on input two is not getting a signal from the dish

 

Firstly unplug and replug the input two cable (finger tight)

 

If this fails to fix it then call sky or a 3rd party satellite installer to check your system out

Annie, I am Neurodivergent — FAQs: Sky Plus • Sky Stream
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