1

Discussion topic: Problem recording

Reply
This message was authored by darmods This message was authored by: darmods

Problem recording

Lately I can only record on the channel being watched. If I change channel the following message pops up on the screen " Your sky box isn`t getting a satellite signal. Press the yellow button to fix this issue"

When I follow that procedure it doesn`t fix the issue.

I am currently recording a programme and the following is what is being displayed in SettingsHave checked the signals in settings

Input 1 Signal Strength                                             Clear White Box

Input 1 Signal Quality                                                 Clear White Box with small blue box at the end

Input 1 Lock Indicator                                                OK

Input 1 Network ID/Transport System               0002 / 07d8

Input 2 Signal Strength                                            Blank Box

Input 2 Signal Quality                                                Blank Box

Input 2 Lock Indicator                                               Not Locked,  changing to OK and then back to Not Locked

Telephone Line connected                                      Not Connected

 

Programme continuing to record. Appreciate any advice

 

 


Best Answers
This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Problem recording

Posted by a Superuser, not a Sky employee. Find out more

The cable on input two is not getting a signal from the dish

 

Firstly unplug and replug the input two cable (finger tight)

 

If this fails to fix it then call sky or a 3rd party satellite installer to check your system out

Annie( I am Neurodivergent ) - Sky Plus FAQ - Sky Stream FAQ

View this Answer within the discussion

Reply

All Replies

This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Problem recording

Posted by a Superuser, not a Sky employee. Find out more

The cable on input two is not getting a signal from the dish

 

Firstly unplug and replug the input two cable (finger tight)

 

If this fails to fix it then call sky or a 3rd party satellite installer to check your system out

Annie( I am Neurodivergent ) - Sky Plus FAQ - Sky Stream FAQ
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 100 minutes

New Discussion