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Discussion topic: Paramount Plus - Unusual Movie Glitch...

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This message was authored by wiifle This message was authored by: wiifle

Paramount Plus - Unusual Movie Glitch...

Is anyne else having this problem - as it's very strange.

 

Recently tried to watch MI:Fallout and Jack Ryan:Shadow Recruit

 

The films start normal for 5-10 minutes, the immediately jump to the last 10 minutes (including full end credits) and then jump back to 10 minutes into the film.

 

Have downloaded and streamed several times and its always the same!

 

Any ideas?

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This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Paramount Plus - Unusual Movie Glitch...

Posted by a Superuser, not a Sky employee. Find out more

@wiifle wrote:

Is anyne else having this problem - as it's very strange.

 

Recently tried to watch MI:Fallout and Jack Ryan:Shadow Recruit

 

The films start normal for 5-10 minutes, the immediately jump to the last 10 minutes (including full end credits) and then jump back to 10 minutes into the film.

 

Have downloaded and streamed several times and its always the same!

 

Any ideas?


How have you managed to "download" the film? Didn't think the Sky app had that function?

I am just another Sky customer!
wiifle
Topic Author
This message was authored by wiifle This message was authored by: wiifle

Re: Paramount Plus - Unusual Movie Glitch...

Apologies - Posted this in Sky Q and have a  Sky+HD box.

 

Just went to the Paramount+ section in Sky Cinema and downloaded the films.

 

No matter when or how - The films always play the same...

This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Paramount Plus - Unusual Movie Glitch...

Posted by a Superuser, not a Sky employee. Find out more

 


@wiifle wrote:

Apologies - Posted this in Sky Q and have a  Sky+HD box.

 

Just went to the Paramount+ section in Sky Cinema and downloaded the films.

 

No matter when or how - The films always play the same...


Ah, ok - I've got Sky Q so can't comment

I am just another Sky customer!
This message was authored by Mark39 This message was authored by: Mark39

Re: Paramount Plus - Unusual Movie Glitch...

Posted by a Superuser, not a Sky employee. Find out more

@wiifle jumbled up Paramount+ content on Sky+ boxes is an issue regularly reported here. I'd suggest emailing the Viewer Relations team: viewerr@sky.uk 

This message was authored by CG86 This message was authored by: CG86

Re: Paramount Plus - Unusual Movie Glitch...

Yes my mom

is having the same issue. She has a sky+Hd box xx

This message was authored by caesarome This message was authored by: caesarome

Re: Paramount Plus - Unusual Movie Glitch...

Posted by a Superuser, not a Sky employee. Find out more

@CG86 

All you can do is to use the email addess posted by @Mark39 to let the Viewer Relations team at Sky know.

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This message was authored by Chloe-W22 This message was authored by: Chloe-W22

Re: Paramount Plus - Unusual Movie Glitch...

Posted by a Sky employee

Thanks @wiifle and @CG86, I have sent this on to be looked at 🙂

Chloe-W22

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

This message was authored by liverpooldavid This message was authored by: liverpooldavid

Re: Paramount Plus - Unusual Movie Glitch...

I am having exactly the same issue on all three paramount plus movies I've downloaded.

It's a glitch which makes the movies unwatchable. 

 

This message was authored by liverpooldavid This message was authored by: liverpooldavid

Re: Paramount Plus - Unusual Movie Glitch...

Glitch is still an issue today.

This message was authored by Kirsty+S27 This message was authored by: Kirsty+S27

Re: Paramount Plus - Unusual Movie Glitch...

Posted by a Sky employee

Hi @liverpooldavid 

 

I am sorry you are having issues with Paramount + content. Can you confirm if you have the same issue when watching on another device?

 

Thank you

 

 

Kirsty

Community Manager
This message was authored by Anonymous This message was authored by: Anonymous

Re: Paramount Plus - Unusual Movie Glitch...

Has anybody tried to watch Maverick on Paramount plus sky plus box? Is it downloading in correct order? I don't want the disappointment of it being garbled and mixed up like every other film 😬

This message was authored by ponty75 This message was authored by: ponty75

Re: Paramount Plus - Unusual Movie Glitch...

Yes. Same here o error a number of weeks so we have given up on paramount +. Absolute nonsense.

This message was authored by liverpooldavid This message was authored by: liverpooldavid

Re: Paramount Plus - Unusual Movie Glitch...

Yes, I downloaded Top Gun Maverick on another sky box and there was at least one noticeable jump mid scene during the film and i i think some missing content with this.  

This message was authored by MogwaiSatTV This message was authored by: MogwaiSatTV

Re: Paramount Plus - Unusual Movie Glitch...

I noticed this with all the star trek movies. After 15 minutes it would jump to the end of the film and the go back to where it should have been.

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