Pairing sky card

[Welshdragonllan]

Always re pair my sky box when using my sky box in holiday home but no longer able to do this through the link 

[caesarome]

@Welshdragonllan 

What Sky box do you have, is it a Sky+ or Sky Q one and are you saying you have one viewing card and take it from your home to your holiday home ?

[Welshdragonllan]

Sky + HD

[TimmyBGood]

@Welshdragonllan 

That's never been a legitimate thing to do, and Sky now actively blocks it for Sky+ HD boxes.

[Exiled-in-HH]

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@caesarome wrote:

@Welshdragonllan 

What Sky box do you have, is it a Sky+ or Sky Q one and are you saying you have one viewing card and take it from your home to your holiday home ?

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Why would anyone need to do it to Sky Q boxes that are only available on loan?

[Exiled-in-HH]

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@TimmyBGood wrote:

@Welshdragonllan 

That's never been a legitimate thing to do, and Sky now actively blocks it for Sky+ HD boxes.

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Sky have happily ignored that for years🤔

[Daniel0210]

@Exiled-in-HH 

Whether or not Sky have taken action previously it's still a breach of the terms and conditions a customer has agreed to. It would appear Sky weren't happy with customers flaunting the rules. 

@Welshdragonllan 

I'm afraid that the bottom line is that since the end of October 2024 you can no longer pair a viewing card to a Sky+ box it was not paired to at that time. That includes Sky+/HD boxes at other homes, or a box aquiried elsewhere to replace a faulty box. 

[Exiled-in-HH]

Yes ...Sky have changed the policy to increase the conversions from Sky+ HD to Sky Q or Sky Stream🤔

It will help to end those on legacy packs😉

[Welshdragonllan]

Many thanks so that's the end of that no more sky in holiday home 

[Daniel0210]

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@Welshdragonllan wrote:

so that's the end of that no more sky in holiday home 

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@Welshdragonllan 

You can take out a separate subscription but not for Sky+/HD. You'd need Sky Q, Stream or Glass. 

[oj01]

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@Welshdragonllan wrote:

Many thanks so that's the end of that no more sky in holiday home 

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You can use Sky Go in your holiday home.

[BenSl]

I have been shut out of the SkyHD+ box the card has been paired to since September. Not a new card, only ever paired with this card. Says I need to re-pair but on way to do so. Grateful for any help

[Annie+UK]

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@BenSl wrote:

I have been shut out of the SkyHD+ box the card has been paired to since September. Not a new card, only ever paired with this card. Says I need to re-pair but on way to do so. Grateful for any help

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Try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q

[BenSl]

Thanks yes tried that already ....

[Annie+UK]

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@BenSl wrote:

Thanks yes tried that already ....

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You'll need to contact Sky and get them to pair the card remotely