Pairing my viewing card with my sky+box

[Ken97]

Hi , my Sky+ box had a message to say my HDD had failed. Gives SKy do not supply these any more I have attached an older version I have kept and its ok . I now need to pair my viewing card but my mobile phone will not allow me during a call to enter characters so I cannot enter the version number of the card. Any ideas? Please. 

[Annie+UK · Accepted solution]

Viewing cards are locked to the Sky box they were paired to at the end of October 2024, you can no longer move cards between boxes

[Daniel0210]

@Ken97 

You can still call Sky to discuss your options which will be upgrading to Sky Q or moving to Glass / Steam to continue to view Sky content through a Sky subscription.

[Ken97]

Thanks Daniel. Our issue is that it is a Listed Building and we cannot run new cables . Sky have already refused to install Sky Q. We currently have 6/7 TVs running through a distribution system which we cannot replicate with Skys new technology.

[Annie+UK]

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@Ken97 wrote:

Thanks Daniel. Our issue is that it is a Listed Building and we cannot run new cables . Sky have already refused to install Sky Q. We currently have 6/7 TVs running through a distribution system which we cannot replicate with Skys new technology.

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Sounds like you'll need to leave Sky then or move to Glass/Stream which I doubt will suit your usage

[TimmyBGood]

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@Ken97 wrote:

We currently have 6/7 TVs running through a distribution system which we cannot replicate with Skys new technology.

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Sky permits up to six Stream pucks and three Glass television sets at a single address: this would require substantial internet bandwidth though.