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Discussion topic: No signal

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This message was authored by Scholesy1 This message was authored by: Scholesy1

No signal

Through my Sky + multi room  box I can watch terrestrial channels but when I try to watch Sports, Cinema or even Sky News it says 'no signal'. 
Signal is showing 'good'. 
Strange how I only get certain channels and not others. Subscription is up to date as all channels work on my main box. 
Thanks in advance. 

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This message was authored by Mark39 This message was authored by: Mark39

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

I assume that's 'no satellite signal', rather than 'no signal'. Can you watch these channels on your main Sky+ box?

Scholesy1
Topic Author
This message was authored by Scholesy1 This message was authored by: Scholesy1

Re: No signal

States 'isn't getting a satellite signal'. 
Confused because if this was the case how would I receive some channels when that's my only source?

thanks

This message was authored by Mark39 This message was authored by: Mark39

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

Oh it's perfectly possible to receive a good signal on some channels and no signal on others, depending on tuning parameters.

Scholesy1
Topic Author
This message was authored by Scholesy1 This message was authored by: Scholesy1

Re: No signal

Does that mean it's just a case of getting my dish checked/realigned? 
Thanks

This message was authored by Mark39 This message was authored by: Mark39

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

 

I've reread your first post and given that all channels are working OK on your main box, it's unlikely to be a dish alignment problem, and more likely an issue with either the LNB (especially if it's more than 5 years old) or possibly cabling.

 

If yon book an engineer they'll be able to pinpoint the cause.

Scholesy1
Topic Author
This message was authored by Scholesy1 This message was authored by: Scholesy1

Re: No signal

Engineer booked. Thanks

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