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Discussion topic: Need help with getting a sky engineer out to check the satellite signal

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This message was authored by: AngelaWalker

Message posted on ‎30 Oct 2024 07:54 PM

Need help with getting a sky engineer out to check the satellite signal

I need help in getting an engineer out to my house to check the satellite signal. I tried phoning but it was NO HELP WHATSOEVER. Can anyone help me please. I live in NORTHERN IRELAND. Just outside Belfast. 

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This message was authored by: Mark39

Message posted on ‎30 Oct 2024 07:58 PM

Re: Need help with getting a sky engineer out to check the satellite signal

Posted by a Superuser, not a Sky employee. Find out more

Unless you have Sky Protect, Sky no longer provide engineer support for Sky+ customers. You'll need to arrange for a local satellite installer to take a look. Or upgrade to Sky Q or Sky Stream.

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This message was authored by: AngelaWalker

Message posted on ‎31 Oct 2024 07:19 PM

Re: Need help with getting a sky engineer out to check the satellite signal

Ok. Thanks. I didn't realise that. 

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This message was authored by: Daniel0210

Message posted on ‎31 Oct 2024 07:28 PM

Re: Need help with getting a sky engineer out to check the satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@AngelaWalker 

And that'll be at your own expense I'm afraid. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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