Discussion topic: Need help with getting a sky engineer out to check the satellite signal

This message was authored by: AngelaWalker · ‎30 Oct 2024

I need help in getting an engineer out to my house to check the satellite signal. I tried phoning but it was NO HELP WHATSOEVER. Can anyone help me please. I live in NORTHERN IRELAND. Just outside Belfast.

This message was authored by: Mark39 · ‎30 Oct 2024

Unless you have Sky Protect, Sky no longer provide engineer support for Sky+ customers. You'll need to arrange for a local satellite installer to take a look. Or upgrade to Sky Q or Sky Stream.

This message was authored by: AngelaWalker · ‎31 Oct 2024

Ok. Thanks. I didn't realise that.

This message was authored by: Daniel0210 · ‎31 Oct 2024

@AngelaWalker

And that'll be at your own expense I'm afraid.

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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Need help with getting a sky engineer out to check the satellite signal

Need help with getting a sky engineer out to check the satellite signal

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