Sky Sports+ availability

[mwjl]

Why did the notification of subscription price changes in April 2024 tell me that 8,000 extra hours of live football, tennis and rugby were all included within my subscription when I cannot access the red button on channel 412 because I don't have Q? 

[Annie+UK]

See Q51 in my Sky Plus FAQ

[mwjl]

Another reason to leave Sky to their own devices

[Mark39]

See here for how to cancel: https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscrip...

31 days notice required.

[caesarome]

You need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.

https://www.sky.com/help/articles/cancel-sky-tv

Select "No, I still need help" at the bottom of the page on the above link.

[oj01]

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@mwjl wrote:

Why did the notification of subscription price changes in April 2024 tell me that 8,000 extra hours of live football, tennis and rugby were all included within my subscription when I cannot access the red button on channel 412 because I don't have Q? 

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You can, of course, watch the App on a tablet or mobile.

[Exiled-in-HH]

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@mwjl wrote:

Why did the notification of subscription price changes in April 2024 tell me that 8,000 extra hours of live football, tennis and rugby were all included within my subscription when I cannot access the red button on channel 412 because I don't have Q? 

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Sky probably forgot to add the info that their many Sky+ HD customers were not included🤔

[SKY1992bf]

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@Exiled-in-HH wrote:

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@mwjl wrote:

Why did the notification of subscription price changes in April 2024 tell me that 8,000 extra hours of live football, tennis and rugby were all included within my subscription when I cannot access the red button on channel 412 because I don't have Q? 

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Sky probably forgot to add the info that their many Sky+ HD customers were not included🤔

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On the other hand sky may have felt there was no need to mention it as sky plus is an end of life product which is no longer sold or marketed 

the advertising clearly and correctly only identified the products the service was available on including the mobile app which sky plus customers can use to access the content if they wish with the appropriate subscription 

[Exiled-in-HH]

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@SKY1992bf wrote:

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@Exiled-in-HH wrote:

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@mwjl wrote:

Why did the notification of subscription price changes in April 2024 tell me that 8,000 extra hours of live football, tennis and rugby were all included within my subscription when I cannot access the red button on channel 412 because I don't have Q? 

---

Sky probably forgot to add the info that their many Sky+ HD customers were not included🤔

---

On the other hand sky may have felt there was no need to mention it as sky plus is an end of life product which is no longer sold or marketed 

the advertising clearly and correctly only identified the products the service was available on including the mobile app which sky plus customers can use to access the content if they wish with the appropriate subscription 

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Which many current Sky customers still use😉

[SKY1992bf]

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@Exiled-in-HH wrote:

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@SKY1992bf wrote:

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@Exiled-in-HH wrote:

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@mwjl wrote:

Why did the notification of subscription price changes in April 2024 tell me that 8,000 extra hours of live football, tennis and rugby were all included within my subscription when I cannot access the red button on channel 412 because I don't have Q? 

---

Sky probably forgot to add the info that their many Sky+ HD customers were not included🤔

---

On the other hand sky may have felt there was no need to mention it as sky plus is an end of life product which is no longer sold or marketed 

the advertising clearly and correctly only identified the products the service was available on including the mobile app which sky plus customers can use to access the content if they wish with the appropriate subscription 

---

Which many current Sky customers still use😉

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At their own choice with the option to upgrade if they wish 

 no product lasts forever and the hardware simply cannot handle the way Sky now transmits red button content 

[Exiled-in-HH]

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@SKY1992bf wrote:

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@Exiled-in-HH wrote:

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@SKY1992bf wrote:

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@Exiled-in-HH wrote:

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@mwjl wrote:

Why did the notification of subscription price changes in April 2024 tell me that 8,000 extra hours of live football, tennis and rugby were all included within my subscription when I cannot access the red button on channel 412 because I don't have Q? 

---

Sky probably forgot to add the info that their many Sky+ HD customers were not included🤔

---

On the other hand sky may have felt there was no need to mention it as sky plus is an end of life product which is no longer sold or marketed 

the advertising clearly and correctly only identified the products the service was available on including the mobile app which sky plus customers can use to access the content if they wish with the appropriate subscription 

---

Which many current Sky customers still use😉

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At their own choice with the option to upgrade if they wish 

 no product lasts forever and the hardware simply cannot handle the way Sky now transmits red button content 

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Explicitly informing customers might have results in transfers from Sky+ HD to Sky Q ... rather than disappoint as in this case😉