0

Discussion topic: My Sky + screen is half blurred. Top half looks normal, bottom hale is all zig zag lines. Any help?

Reply
Avatar for markskygo
Level 1 icon
What's this?
This message was authored by: markskygo

Message posted on ‎01 Dec 2023 05:21 PM

My Sky + screen is half blurred. Top half looks normal, bottom hale is all zig zag lines. Any help?

My Sky + screen is half blurred. Top half looks normal, bottom hale is all zig zag lines. Any help?

Report post
Post 1 of 6
1,130 Views
0 Likes
Reply
Reply

All Replies

Avatar for Annie+UK
Level 16 icon
What's this?
Superuser
This message was authored by: Annie+UK

Message posted on ‎01 Dec 2023 06:36 PM

Re: My Sky + screen is half blurred. Top half looks normal, bottom hale is all zig zag lines. Any he

Posted by a Superuser, not a Sky employee. Find out more

What are your Signal Strengths/Qualities? Take a look at the link below:

See question Q11 in my Sky Plus F⋅A⋅Q
I am Neurodivergent – My Sky FAQs: Glass ❄ Stream ❄ Go ❄ Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
Report post
Post 2 of 6
1,118 Views
0 Likes
Reply
Avatar for markskygo
Level 1 icon
What's this?
Topic Author
This message was authored by: markskygo

Message posted on ‎02 Dec 2023 05:53 AM

Re: My Sky + screen is half blurred. Top half looks normal, bottom hale is all zig zag lines. Any he

Unfortunately i can't see the screen when I press services as it's all zig zag lines.

Report post
Post 3 of 6
1,094 Views
0 Likes
Reply
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎02 Dec 2023 09:48 AM

Re: My Sky + screen is half blurred. Top half looks normal, bottom hale is all zig zag lines. Any he

Posted by a Superuser, not a Sky employee. Find out more

@markskygo  Can you take a photo of this and post to the forum?

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 4 of 6
1,083 Views
0 Likes
Reply
Avatar for markskygo
Level 1 icon
What's this?
Topic Author
This message was authored by: markskygo

Message posted on ‎02 Dec 2023 10:07 AM

Re: My Sky + screen is half blurred. Top half looks normal, bottom hale is all zig zag lines. Any he

Strangely, it's back to working normal this morning 

Report post
Post 5 of 6
1,080 Views
0 Likes
Reply
Avatar for Annie+UK
Level 16 icon
What's this?
Superuser
This message was authored by: Annie+UK

Message posted on ‎02 Dec 2023 10:30 AM

Re: My Sky + screen is half blurred. Top half looks normal, bottom hale is all zig zag lines. Any he

Posted by a Superuser, not a Sky employee. Find out more

Sounds more like an issue with the TV than the Sky Box

I am Neurodivergent – My Sky FAQs: Glass ❄ Stream ❄ Go ❄ Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
Report post
Post 6 of 6
1,070 Views
Reply
Reply