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Discussion topic: My Sky + screen is half blurred. Top half looks normal, bottom hale is all zig zag lines. Any help?

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markskygo
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My Sky + screen is half blurred. Top half looks normal, bottom hale is all zig zag lines. Any help?

‎01 Dec 2023 05:21 PM

My Sky + screen is half blurred. Top half looks normal, bottom hale is all zig zag lines. Any help?

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Annie+UK
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Re: My Sky + screen is half blurred. Top half looks normal, bottom hale is all zig zag lines. Any he

‎01 Dec 2023 06:36 PM

Posted by a Superuser, not a Sky employee. Find out more

What are your Signal Strengths/Qualities? Take a look at the link below:

See question Q11 in my Sky Plus F⋅A⋅Q
Note: I am Neurodivergent, Hardware: Sky+HD ❄ LG UHD TV ❄ Xbox Series X ❄ Amazon Fire HD
My Sky Frequently Asked Questions: Plus ❄ Glass / Stream
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markskygo
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Re: My Sky + screen is half blurred. Top half looks normal, bottom hale is all zig zag lines. Any he

‎02 Dec 2023 05:53 AM

Unfortunately i can't see the screen when I press services as it's all zig zag lines.

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GD1
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Re: My Sky + screen is half blurred. Top half looks normal, bottom hale is all zig zag lines. Any he

‎02 Dec 2023 09:48 AM

Posted by a Superuser, not a Sky employee. Find out more

@markskygo  Can you take a photo of this and post to the forum?

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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markskygo
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Re: My Sky + screen is half blurred. Top half looks normal, bottom hale is all zig zag lines. Any he

‎02 Dec 2023 10:07 AM

Strangely, it's back to working normal this morning 

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Annie+UK
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Re: My Sky + screen is half blurred. Top half looks normal, bottom hale is all zig zag lines. Any he

‎02 Dec 2023 10:30 AM

Posted by a Superuser, not a Sky employee. Find out more

Sounds more like an issue with the TV than the Sky Box

Note: I am Neurodivergent, Hardware: Sky+HD ❄ LG UHD TV ❄ Xbox Series X ❄ Amazon Fire HD
My Sky Frequently Asked Questions: Plus ❄ Glass / Stream
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