Contact Number for Sky Customer Services

[Gemmalou90]

Does anyone have a customer services contact number for Sky please? My on demand keeps failing and I have tried all tips to fix which isn't working. I'm paying for a service I can't use so need to speak to someone but can't find a number! 

[Annie+UK · Accepted solution]

---

@Gemmalou90 wrote:

Does anyone have a customer services contact number for Sky please? My on demand keeps failing and I have tried all tips to fix which isn't working. I'm paying for a service I can't use so need to speak to someone but can't find a number! 

---

You can contact Sky using the number here (See the "Need more help?" dropdown near the bottom of the page)

Note: Make sure you have the correct country flag selected in the bottom-right of the page

[Mark39]

@Gemmalou90 you might be having the same problem as detailed in this lengthy thread: https://helpforum.sky.com/t5/Sky/On-demand-download-failure-Sky-on-2-boxes/td-p/4218170/jump-to/firs...

If it looks familiar, Sky are aware and are investigating.

[086red]

i cant get past the non helpful bot chat - is there live chat/whatsapp number?

[SKY1992bf]

@086red  See post 2 above

all calls go through the same automated system you just need to navigate your way through it 

[Mark39]

---

@086red wrote:

i cant get past the non helpful bot chat - is there live chat/whatsapp number?

---

Sky don't use What'sApp as a means of contact. Live chat is available for specific topics only.

[086red]

bar expensive telephone numbers - only till 5pm. oh well

[086red]

on website, states whasapp. no live chat

[Mark39]

---

@086red wrote:

bar expensive telephone numbers - only till 5pm. oh well

---

You can bar premium rate and international numbers, but they're barred permanently until you speak to Sky to unbar them.

https://www.sky.com/help/home/sky-talk/sky-talk-features/features-when-making-a-call/articles/making...

[LesUK]

This link now takes you to a blank page. 

[Mark39]

---

@LesUK wrote:

This link now takes you to a blank page. 

---

Still works for me. Give it a few seconds to load and if it's no better, clear your browser cache.