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Discussion topic: Unacceptable Sky Sports F1 catch-up issue continues

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This message was authored by: 82bit

Re: Las Vegas F1

Agreed: it's garbage. Always has been. It's such a mess, and ruins what little enjoyment there is left for genuine F1 fans. And remember - we're paying them for the privilege of this trash service. 

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This message was authored by: BriM

Re: F1 catch up

Just to add, when speaking to customer services, I was told:

 

1. That Sky must have "lost the rights" to the show.

2. That it has never been possible to watch Live F1 recordings on catch-up on Sky Stream.

 

This nonsense is probably worse than the damn program not being there.

This message was authored by: Oldfriely

Re: Unacceptable Sky Sports F1 catch-up issue continues

I have FP3 it was there about 6:30am but no qualifying 

this service is not fit for purpose 

This message was authored by: BriM

Re: Can't catch up F1 races this weekend.

Just to add insult to injury, Sky CS are back to lying and talking nonsense, rather than admitting there's a problem.

 

Not being funny, but it's a global event on a flagship platform, it's simply not good enough.

This message was authored by: kar0shi

Re: F1 catch up

Wow, imagine Sky Sports F1 having lost the rights to show F1, they'd best change the name quick.

This message was authored by: Ensor1983

Re: F1 Mexico GP qualifying - where is it??

I'm having the same issue the morning. Just woke up wanting to catch up on the Vegas quali. Go to my playlist, is it there to watch? Nope! Go to the Sky F1 Chanel try to watch from start, does that work? Nope! Just Ted doing his notebook! The sky stream system has been nothing but problematic since we got it, utter tosh. Can't wait to ditch Sky. 

This message was authored by: i-am-andrew

Re: Unacceptable Sky Sports F1 catch-up issue continues

Same here, all the Las Vegas practice sessions available and even Ted's qualifying notebook, but no sign of the actual qualifying session five hours after it finished. Why should I  have to pay for such a useless service? 

This message was authored by: scenicavalon

Re: Unacceptable Sky Sports F1 catch-up issue continues

I'd had enough of Sky Glass and Stream puck, nothing but failed recordings, glitches and reboots. My wife isn't Tech savvy, so when I went on a 10 day trip to Australia, the system failed, 2 days into my absence. Getting back, I contacted Sky and asked for Sky Q to be installed. Was told that Satellite service for Sky Q will be terminated in 2029. I said, that's 4 yrs in the future, and I'm wanting a reliable service now. Request was granted. My Sky Glass TV has the Sky Q mini box velcroed to the back of it, connected  by an HDMI cable, so no big problem there. Main Sky Q box lives in The Living Room. Has been a great "Downgrade", stable with all the recordings safely stored on the Hard Disk. Still have a few glitches with recording link on F1, not picking all Live streams over the weekend, but my wife is happy, which is most important glitch solved. If Sky Glass/Stream doesn't improve over next 4 years, I'm off to some other, stable streaming service.

This message was authored by: i-am-andrew

Re: Unacceptable Sky Sports F1 catch-up issue continues

Called Sky complaints and explained this is something that seems to keep happening and plenty of people reporting it on their forum so not just me.

 

Was told the qualifying session might be available after a live re-run but that's not acceptable and probably just a guess anyway. So I got them to log a complaint which was opened and then immediatey closed! Qualifying session still not available. Yet again I'm being denied access to the specific Formula 1 content I am paying for.

 

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This message was authored by: Martin6970

Re: Unacceptable Sky Sports F1 catch-up issue continues

Only way to view this is on a sky q box recorded. Doesn't appear anywhere to watch. Missing from sky sports catchup on everything even on the sky q box. Annoying issue. 

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This message was authored by: Jbunnerz

Re: Unacceptable Sky Sports F1 catch-up issue continues

This is ridiculous. Why can't i view quali it's over 6 hours since it ended. What is the point in the service. I got this because i was told i could use catch up! Toss really isn't acceptable

This message was authored by: Geewhiz

Re: Unacceptable Sky Sports F1 catch-up issue continues

That's me done with Sky forever, I'm annoyed with myself that I've paid full price for so long for this pathetic little system but happy in the knowledge it will be gone by the new year.

This message was authored by: Lewisb93

Re: Las Vegas F1

100% agree, I'm fed up with Sky Glass, just one thing after another. Getting rid of it as soon as possible.

This message was authored by: Suffolkbuh

Sky F1

Why is the Las Vegas sprint race qualifying not available to stream but is available on another sky sports channel which I don't subscribe to! It was broadcast in the early hours of the morning but not showing as available 

This message was authored by: Sauzee4

Re: Las Vegas F1

Still not showing and I really don't want to search through F1 and see all the spoilers. 

And please don't mention results on threads like these when people are obviously still trying to watch!!

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