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Discussion topic: The Puc isn’t working after unplugging for a couple of minutes the light flashes but doesn’t respond

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This message was authored by John1521 This message was authored by: John1521

The Puc isn’t working after unplugging for a couple of minutes the light flashes but doesn’t respond

The Puc isn't working 

 

after unplugging and allowing a couple of mins to reset the light flashes but doesn't respond to the remote 

remote batteries are new 

 

any suggestions on how to resolve? 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: The Puc isn’t working after unplugging for a couple of minutes the light flashes but doesn’t res

Posted by a Superuser, not a Sky employee. Find out more

Does it turn on if you use the standby bottom on the underneath of the puck?

 

That will help determine if it's a puck or remote issue.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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John1521
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This message was authored by John1521 This message was authored by: John1521

Re: The Puc isn’t working after unplugging for a couple of minutes the light flashes but doesn’t res

Thanks Mark

 

really useful 

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