Power cycling my puck restored all the live tv eventually at first many show blank on the guide then they slowly populated and you could watch them . Luckily had Freesat available to watch traitors ..
outage started last night and we still cant get the puck to stream tv. Sky still says there is an outage and they are working on fixing. How long will this take? Unable to watch most of the channels live! Couldn't watch Traitors live!!! This is worse than Virgin. I would appreciate knowing when we will get tv back
If Sky paid compensation to everybody that has been affected by this or any other unplanned outage then your monthly bill would have to increase to pay for it!
Nothing is, or can be made 100% reliable, faults will happen.
