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This discussion topic has been answered Discussion topic: Super league matches unavailable

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This message was authored by: Gazmalman

Super league matches unavailable

We just got Sky Stream this year specifically because our team York have just got in the Super League. Looking to rewatch last Fridays game that we were at in person, to all intents and purposes it seems this isn't an option unless the game was on one of the channels. 

All the marketing suggested that we could watch all super league games, there was no suggestion that we could only watch them live. I feel we've been done over here😡.


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This message was authored by: mikealanr Answer

Re: Super league matches unavailable

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gazmalman 

 

https://www.skysports.com/rugby-league/competitions/super-league/fixtures

 

The games are Sky Sports+ games which in some cases are only available live. It's effectively the equivalent of the old red button service. If it was on a main sky sports channel then you would be able to cloud recording. 

 

Unfortunately we are fellow customers here on the community. If you feel you were missold you need to complain to sky. But sky's own information and google does tell you "It lets you watch live events that aren't showing on one of the Sky Sports channels." https://www.sky.com/help/articles/sky-sports-plus

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: mikealanr Answer

Re: Super league matches unavailable

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gazmalman 

 

https://www.skysports.com/rugby-league/competitions/super-league/fixtures

 

The games are Sky Sports+ games which in some cases are only available live. It's effectively the equivalent of the old red button service. If it was on a main sky sports channel then you would be able to cloud recording. 

 

Unfortunately we are fellow customers here on the community. If you feel you were missold you need to complain to sky. But sky's own information and google does tell you "It lets you watch live events that aren't showing on one of the Sky Sports channels." https://www.sky.com/help/articles/sky-sports-plus

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: SKY1992bf

Re: Super league matches unavailable

Posted by a Superuser, not a Sky employee. Find out more

@Gazmalman  Whilst Sky do show all the games the deal they have with super league appears to be for live only and doesn't include on demand repeats 

 

replays of all games including the ones on sky are available on the super league own streaming platform

 

https://superleagueplus.co.uk/home


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