18 Jun 2024 04:24 PM
Hello,
Does anyone know how to stop the Sky Box from just turning itself off after it thinks I've had enough television. It's infuriating!!
I'm sure it's some pointless battery/save the planet nonsense but it is cutting us off midway through season binges without even asking if we're 'still watching'.
Please tell me we can over ride this in settings or do we have to live under an eco climate change death cult of powerlessness mid way through all our shows just to appease the 0.000001% difference we make to the planet.
Thanks for listening! 😂
18 Jun 2024 05:40 PM
Posted by a Superuser, not a Sky employee. Find out moreA message will pop up at the top of the screen for about 60 seconds, asking you to pickup your remote to stop it going into standby mode.
If you don't pick up the remote or press any buttons then after a couple of hours it will go into standby. If left idle on the hone screen, or paused then it will power off after 10 minutes.
No these cannot currently be changed, they are built into the device to comply with various power saving legislation that these to be complied with throughout the varies countries that these devices are sold.
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18 Jun 2024 05:40 PM
Posted by a Superuser, not a Sky employee. Find out moreA message will pop up at the top of the screen for about 60 seconds, asking you to pickup your remote to stop it going into standby mode.
If you don't pick up the remote or press any buttons then after a couple of hours it will go into standby. If left idle on the hone screen, or paused then it will power off after 10 minutes.
No these cannot currently be changed, they are built into the device to comply with various power saving legislation that these to be complied with throughout the varies countries that these devices are sold.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
18 Jun 2024 07:27 PM
@SwankyOrc 0.000001% difference we make to the planet
Ha .... a denier... did you mean I instead of we 🙂
Every little contribution helps😉
19 Jun 2024 10:10 AM - last edited: 19 Jun 2024 10:14 AM
Posted by a Superuser, not a Sky employee. Find out more
As @MarkGoldsmith indicates, Glass/Stream is already distributed in (for example) Republic of Ireland and Italy and so has to continue to comply with increasingly strict EU regulation despite this not necessarily applying within the UK (although it largely does because national governments tend to agree on such things)
19 Jun 2024 10:35 AM
@TimmyBGood wrote:
As @MarkGoldsmith indicates, Glass/Stream is already distributed in (for example) Republic of Ireland and Italy and so has to continue to comply with increasingly strict EU regulation despite this not necessarily applying within the UK (although it largely does because national governments tend to agree on such things)
Interesting looking at that Sky Italy link... some differences in how Stream is marketed there:
Two of which caught my eye:
You take it wherever you want
and
minimum recommended bandwidth of 10MB/s
So there appears to be no restriction on taking the puck to other locations to watch your subscription services, and a lot less minimum network speed is required...
19 Jun 2024 04:38 PM
Thanks for this. I don't get a reminder which is highly annoying, if you watch something for 2 hours, it just turns off.
People have mentioned below about Sky Glass, sorry if I'm in the wrong location, I've not got Sky Glass I've got a small square black box that plugs in to our own television.
Regards
19 Jun 2024 05:06 PM
Posted by a Superuser, not a Sky employee. Find out more
@Padam_Padam wrote:You take it wherever you want
So there appears to be no restriction on taking the puck to other locations to watch your subscription services,
I do wonder if that's caveated to 'anywhere' within the same address.
I guess it could also be that Sky isn't permitted to apply such an arbitrary restriction in that country anyway: it's never made sense here....
17 Jul 2024 03:07 PM
Our son as had a stroke and doesn't fully understand the remote control business anymore he as a flat in a care home not far from us but keeps phoning us saying the sky TV as gone off so not being able to override the auto switch off is a problem for some