Sky stream remote not working properly.

[CMcM]

My sky stream remote isn't working properly. Some of the buttons are now doing random commands and I can't reset it. Is there a link to get a replacement? 

[mikealanr]

Hi @CMcM 

Try these steps to reset:https://www.sky.com/help/articles/remote-control-help-sky-glass if that's not working speak to Sky customer services or use this online form: https://www.sky.com/help/forms/streaming-tv-remote.

MikeAlanR

[CMcM]

Thanks for the reply Mike! The 2nd link for remote replacement isn't working for me. Coming up as "page not found". 

[mikealanr]

Hi @CMcM 

Odd it's working for me. Are you getting as far as signing in? If not you will need to call Sky customer service and they will arrange a replacement.

MikeAlanR

[MarkGoldsmith]

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@CMcM wrote:

Thanks for the reply Mike! The 2nd link for remote replacement isn't working for me. Coming up as "page not found". 

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@CMcM you could try clearing your browser cache, or perhaps trying a different web browser to see if that helps.

[CMcM]

Thanks. I rang them and got sorted quickly