Discussion topic: Sky pucks

This message was authored by: Vickie25 · ‎16 Feb 2025

Good afternoon Can I add more pucks to my order as there was not an option when I done order online need in the bedrooms

This message was authored by: SKY1992bf · ‎16 Feb 2025

@Vickie25 No, best thing to do is wait until you are setup with what is in your order than order the required number from your online account

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This message was authored by: GD1 · ‎16 Feb 2025

@Vickie25 You may need to place another order once the one is processed

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: SKY1992bf · ‎16 Feb 2025

@Vickie25 The maximum number of pucks you can have is 6

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: lettice · ‎16 Feb 2025

On first ordering it only allows you in some scenarios to order one additional puck.

Might be worth checking, as soon as your current new order is processed and your current ordered Sky Stream pucks are delivered, setup and activated at your home.

You can do this from the MySky app or your MySky online account account under Your products>Manage home setup section.

Once ordered the additional pucks can normally take a few days or so to arrive.

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Discussion topic: Sky pucks

Sky pucks

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