0

Discussion topic: Sky pucks

Reply
Avatar for Vickie25
Level 1 icon
What's this?
This message was authored by: Vickie25

Message posted on ‎16 Feb 2025 06:13 PM

Sky pucks

Good afternoon Can I add more pucks to my order as there was not an option when I done order online need in the bedrooms
Report post
Post 1 of 5
231 Views
0 Likes
Reply
Reply

All Replies

Avatar for SKY1992bf
Level 16 icon
What's this?
Superuser
This message was authored by: SKY1992bf

Message posted on ‎16 Feb 2025 06:15 PM

Re: Sky pucks

Posted by a Superuser, not a Sky employee. Find out more

@Vickie25  No, best thing to do is wait until you are setup with what is in your order than order the required number from your online account 

 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Report post
Post 2 of 5
227 Views
Reply
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎16 Feb 2025 06:15 PM

Re: Sky pucks

Posted by a Superuser, not a Sky employee. Find out more

@Vickie25  You may need to place another order once the one is processed

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 3 of 5
226 Views
0 Likes
Reply
Avatar for SKY1992bf
Level 16 icon
What's this?
Superuser
This message was authored by: SKY1992bf

Message posted on ‎16 Feb 2025 06:16 PM

Re: Sky pucks

Posted by a Superuser, not a Sky employee. Find out more

@Vickie25  The maximum number of pucks you can have is 6


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Report post
Post 4 of 5
222 Views
0 Likes
Reply
Avatar for lettice
Level 16 icon
What's this?
Superuser
This message was authored by: lettice

Message posted on ‎16 Feb 2025 06:22 PM

Re: Sky pucks

Posted by a Superuser, not a Sky employee. Find out more

On first ordering it only allows you in some scenarios to order one additional puck.

 

Might be worth checking, as soon as your current new order is processed and your current ordered Sky  Stream pucks are delivered, setup and activated at your home.


You can do this  from the MySky app or your MySky online account account under Your products>Manage home setup section.

Once ordered the additional pucks can normally take a few days or so to arrive.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Report post
Post 5 of 5
210 Views
Reply
Reply