Sky Stream puck - Sky Sports UHD problems

[Paul+Boland]

Liverpool v Manchester United 

So far with 39 min of match live broadcast 

Not had any freezing issues happen yet today

Connected wired to router using a Switch 

I have Siro Firbe Gigabit with Digiweb

1000 Mbps download 

200 Mbps upload

[BRG268]

Simplest solution would be to release an updated SkyGo app that streams in 4K and works with Apple TV / PS5 / Xbox or any other streaming box, all of which have more than enough power to run the app seamlessly.

But it's Sky so one can't hope.

[Paul+Boland]

Just after Liverpool scored had a instance of freezing happen 

[Paul+Boland]

@BRG268 

Some freezing issues will be due to network connection in homes

For others that have good broadband connections 

The freezing issue with UHD live broadcast would be due to bandwidth capacity on Sky server that's providing the live stream  when lot viewing live in UHD

[Floydianslip]

@Paul+Boland 

The Liverpool v ManU is playing flawlessly, I do have Full Fibre 900 and I use my own wifi 6 router and the connection is rock solid.

[ManxWraith]

I've already cancelled mate, that hurts them more. 

[CardiffMan1992]

Was perfectly flawless during the 4K HDR F1 coverage earlier.

[phillis79]

Your lucky pal. I've done the 30 second rewind to stop it and it works, but should we have to?  Sky need to

address this!! 

[SteRob87]

Both F1 and football both flawless, I'm on 70mb. Although I wouldn't mind it freezing and completely going off right now with this performance 😒

[Paul+Boland]

@SteRob87 

😂😂😂

Liverpool performance is good 

4-0 so far 

[SteRob87]

Switched it off now.... haha

[CardiffMan1992]

guessing u don't support liverpool.

[Fothergill1]

Whilst watching F1 on UHD (channel 406) I had a couple of short stutters so decided to move to HD (channel 902) and had no further problems.  TBH I found the picture in HD was better to watch than UHD as it was almost as sharp but not so "white" and washed out (for lack of a better term).

[CardiffMan1992]

@Fothergill1 

Interesting i didn't try HD this race Race control Leclerc cam i watched briefly didn't look great be surprised if it was full HD to be honest.

[SteRob87]

Yeah I wasn't blown away with the quality today for the race, I was yesterday for qualifying, I thought it looked excellent then.