0

Discussion topic: SKY Stream Novice

Reply
This message was authored by JER4 This message was authored by: JER4

SKY Stream Novice

I signed up for SKY Stream 2 days ago. I got my box delivered yesterday. - All good,

 

I started the setup process which SKY says should take 'a few minutes.' About 2 hours later I had finally succeded. - No, I'm not thicker than most others.

 

What I found infuriating is that there are no simple 'how to use' instrctions with the equipment. You are left to fend for yourself using trial and error, or researching the internet, to try and find out what the various buttons are for and what features are available. There isn't even a simple booklet on the SKY website, (that I can find), to assist). - You have to search for information/instructions for each individual issue separately rather than it all being presented in one single space. Is it too much to expect SKY, with all the resources avaialable to them, to give some thought to this on behalf of customers like me who are technologically challenged?

 

Rant over. - Apologies