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Discussion topic: Change to Netflix plan.

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This message was authored by Bill051 This message was authored by: Bill051

Change to Netflix plan.

I've received an email today from Netflix:

"Previous plan Basic

New plan Standard with adverts

Payment Sky"

I believe the normal charge for the new plan is £3 a  month cheaper. Hopefully Sky will be reducing their charge.  Note that Netflix imply that Sky are charging for the "free" service.

Sky Broadband, Sky Stream via ethernet
Amazon Firestick
Previously VM
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Change to Netflix plan.

Posted by a Superuser, not a Sky employee. Find out more

@Bill051 

 

Netflix isn't 'free'.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Change to Netflix plan.

Posted by a Superuser, not a Sky employee. Find out more

As @TimmyBGood as pointed out, Netflix isn't "free" on Sky. Its part of the base package on Sky Stream/Glass so its included in the price and you cannot remove it.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Change to Netflix plan.

@Bill051  Which plan are you referring to as normal?

 

Netflix doesn't have a free plan🤔

Exiled in HH
Bill051
Topic Author
This message was authored by Bill051 This message was authored by: Bill051

Re: Change to Netflix plan.

I know it's not free. That's why  I put it in quotation marks.

By normal price I meant the cost from Netflix. £7.99 for basic and £ 4.99 for standard with  adverts.
The basic plan is being phased out.

Is it wrong to ask for price reduction for reduced sevice?

Sky Broadband, Sky Stream via ethernet
Amazon Firestick
Previously VM
This message was authored by Mister_Dalek This message was authored by: Mister_Dalek

Re: Change to Netflix plan.


@Bill051 wrote:

I know it's not free. That's why  I put it in quotation marks.

By normal price I meant the cost from Netflix. £7.99 for basic and £ 4.99 for standard with  adverts.
The basic plan is being phased out.

Is it wrong to ask for price reduction for reduced sevice?


It's Netflix that made the change to their tier pricing structure, not Sky.

Arguably you're not getting a reduced service. The old 'basic' tier was in 720P resolution. The new 'standard' tier is 1080P.

The introduction of adverts is a Netflix decision. They need to make money by selling advertising. If you don't want to see that advertising then you need to pay more. 

You can ask for a price reduction from Sky, but you're highly unlikely to get one.   

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Change to Netflix plan.

Posted by a Superuser, not a Sky employee. Find out more

@Bill051 wrote:

 

The basic plan is being phased out.

Is it wrong to ask for price reduction for reduced sevice?


Netflix considers it to be an improvement in service: hence 'Basic' to 'Standard'

 

Sky doesn't have any option but to move subscribers to the new tier.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Change to Netflix plan.


@Bill051 wrote:

I know it's not free. That's why  I put it in quotation marks.

By normal price I meant the cost from Netflix. £7.99 for basic and £ 4.99 for standard with  adverts.
The basic plan is being phased out.

Is it wrong to ask for price reduction for reduced sevice?


Do you think Sky are paying Netflix £4.99 or were paying Netflix £7.99🤔

Exiled in HH
Bill051
Topic Author
This message was authored by Bill051 This message was authored by: Bill051

Re: Change to Netflix plan.

@Exiled-in-HH 

"Do you think Sky are paying Netflix £4.99 or were paying Netflix £7.99?"

 

Do you know what they pay? I suppose they  pay the wholesale price discounted for volume and that must now be a lower amount.

Sky Broadband, Sky Stream via ethernet
Amazon Firestick
Previously VM
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Change to Netflix plan.


@Bill051 wrote:

@Exiled-in-HH 

"Do you think Sky are paying Netflix £4.99 or were paying Netflix £7.99?"

 

Do you know what they pay? I suppose they  pay the wholesale price discounted for volume and that must now be a lower amount.


I would expect neither of those numbers ... so what do you think ... you expect to receive a reduction

🤔

Exiled in HH
Bill051
Topic Author
This message was authored by Bill051 This message was authored by: Bill051

Re: Change to Netflix plan.

Not expecting a refund as the adskipper seems to work on the first show under the new plan.

Sky Broadband, Sky Stream via ethernet
Amazon Firestick
Previously VM
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Change to Netflix plan.

So no price reduction required😊

Exiled in HH
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