Sky stream

[Lewis_Cooper]

I want to place an order for sky stream. It's asking me for my personal address which is fine but this will be different to the address where I'll be using the service. Is this possible? Many thanks 

[Ellie_TV]

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@Lewis_Cooper wrote:

I want to place an order for sky stream. It's asking me for my personal address which is fine but this will be different to the address where I'll be using the service. Is this possible? Many thanks 

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Sky need the address from which you'll be using the service. You could have the puck delivered to one address and then change the address on your account to where you're actually using it afterwards. Be aware that the address will probably have to match the registered address of the bank account you are using to pay for the service. 

[Fothergill1 · Accepted solution]

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@Lewis_Cooper wrote:

I want to place an order for sky stream. It's asking me for my personal address which is fine but this will be different to the address where I'll be using the service. Is this possible? Many thanks 

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Hi @Lewis_Cooper You will need to call Sky to discuss this. If Sky is your mobile provider you can phone them by  dialling 150.

If it is not your provider follow this link https://www.sky.com/help/home and scroll down to need more help, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will block it.

To get past the automated chatbot just stay silent when it asks you questions and it will eventually put you through to the customer services team.