This discussion topic has been answered Discussion topic: Replacement sky puck
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 29 Sep 2024 06:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Hi all.
My sky puck hasn't been working for a week now.
After doing the recovery process daily to no avail, Sky have finally agreed to send me a replacement.
The faulty puck is being collected at the same time as the new one is delivered. My question is, will the replacement puck come with power leads and remote. I'd hate to send mine back and not have any with the new one.
Best Answers
Message posted on 30 Sep 2024 01:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Thank you for your reply.
After waiting nearly an hour in a queue, I finally spoke to Sky who confirmed that new leads and a remote will be included.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 30 Sep 2024 12:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Replacement sky puck
I'd be surprised if it didn't
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Message posted on 30 Sep 2024 01:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Thank you for your reply.
After waiting nearly an hour in a queue, I finally spoke to Sky who confirmed that new leads and a remote will be included.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page