29 Sep 2024 10:48 PM
Whenever I record a football game, when I playback it keeps buffering or jumping 40 seconds infront??
I have reset the main hun, and my pucks...any ideas as its absolutely infuriating?
30 Sep 2024 12:25 PM
Posted by a Superuser, not a Sky employee. Find out more
@Beccy13 wrote:Whenever I record a football game, when I playback it keeps buffering or jumping 40 seconds infront??
I have reset the main hun, and my pucks...any ideas as its absolutely infuriating?
I'd recommend reporting this to the Viewer Relations Team by emailing them at viewerR@sky.uk.
A similar thing happened a few months ago with the playback of a couple of the F1 races, and once customers started reporting it to the Viewer Relations Team the relevant backend team fixed it fairly quickly.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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