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This discussion topic has been answered Discussion topic: Playlists disappearing randomly

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This message was authored by: Gra24

Re: Playlists disappearing randomly

I'm having the same problem , no play list . Tried the restart from the settings , but still the same.

This message was authored by: Chat1

Play list

Playlist nog working. Saved items are there when you go to manage my playlist. You can delete and save again. Go back to playlist and message below say" you no items saved" I have rebooted puck and still no good. It must be a Sky issue. 

This message was authored by: Gertie58

Re: Playlists disappearing randomly

Same here, my playlist has disappeared. Tried all the recommended fixes to no avail!

This message was authored by: RG303

Playlist

Playlist not loading. I can only access through "Manage playlist". I have tried unplugging puck but hasn't fixed the problem

This message was authored by: Nigelb1972

Re: Play list

It's affecting lots of people so appears to be quite a major issue as it's been going on since yesterday.

This message was authored by: Seanks

Re: Playlists disappearing randomly

Also no playlist. Everything gone. 

 

This message was authored by: toosharp67

Re: Playlists disappearing randomly

Has anyone actually managed to get an answer to this from sky yet? 

This message was authored by: CornishLass

Re: Playlists disappearing randomly

It's come back 19 .44

This message was authored by: FFU011

Re: Playlists disappearing randomly

Mine are back now 😀

This message was authored by: Nigelb1972

Re: Playlists disappearing randomly

I'll check after this episode of The Pitt 👌🏻

This message was authored by: Nigelb1972

Re: Playlists disappearing randomly

Mine are back 👌🏻

This message was authored by: lettice

Re: Playlists disappearing randomly

Posted by a Superuser, not a Sky employee. Find out more

Mine look to be ok now.
Not down anything like restarts. It's just all reappeared fine.

 

Are others finding it's ok now?

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: Wildroverandy

Re: Playlists Empty again...

Mine took a little longer, but is all back again now. A soft restart didn't work, just a little patience (which is becoming well tested).

 

cheers.

This message was authored by: JazTheTim

Re: Playlists disappearing randomly

Mine is back. 

This message was authored by: lettice

Re: Playlists disappearing randomly

Posted by a Superuser, not a Sky employee. Find out more

All looks to be good again this morning, as it was yesterday evening when it started coming back.

Ive unanswered my previous temporary post in this thread, as it seems fixed for many now.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
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