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Discussion topic: Picture Intermittently Pixelating - Many Sky Branded Channels

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This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Picture Intermittently Pixelating - Many Channels

Just had a massive half the screen on UHD Sky sports main event 401 for a second at 2115 and again 2149

 

 Not had it for a while after changing my HDMI cable to a certified cable so disappointing that it's come back

(Please Note: I am Neurodivergent )
This message was authored by FaviousM This message was authored by: FaviousM

Re: Picture Intermittently Pixelating - Many Channels

Just had a big one there on Main Event UHD. It's definitely less frequent but frustrating that it's still happening

This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Picture Intermittently Pixelating - Many Channels

@FaviousM agree.  Also just had another one so updated my previous message

Also, once again when I was on the tv menu page, it froze and the puck shut down and restarted 

(Please Note: I am Neurodivergent )
This message was authored by AndyHaz This message was authored by: AndyHaz

Screen regularly pixelated on Glass and Puck.

Noticed for the last few weeks that the screen on my Sky Glass and Puck is becoming pixelated, usually on the bottom half on the screen. Started last week with the golf coverage and it's happening on more and more channels. 

it's NOT a broadband issue as my WiFi is over 300mbps. 

Yet another issue with Sky Glass. 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Screen regularly pixelated on Glass and Puck.

@AndyHaz  The answer seems to indicate it is a broadcast rather than Sky Glass issue🤔

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This message was authored by FaviousM This message was authored by: FaviousM

Re: Picture Intermittently Pixelating - Many Channels

Didn't notice any issues during the Everton Fulham game on Main Event UHD.

 

Noticed a couple of  Sky Sports+ earlier but I guess that's to be expected as it's not one of the channels they mentioned they made changes to

This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Picture Intermittently Pixelating - Many Channels

Just noticed one on F1 UHD Saturday 21.51

(Please Note: I am Neurodivergent )
This message was authored by Tartan67 This message was authored by: Tartan67

Re: Picture Intermittently Pixelating - Many Channels

Watching the Chelsea match on Main Event UHD and the picture is intermittently freezing throughout the match 🤷‍♂️
Best advice is to sack the whole team in charge and poach ANYONE from ANY OTHER streaming service because Sky is the only one with this issue 

This message was authored by jowil78 This message was authored by: jowil78

Re: Picture Intermittently Pixelating - Many Channels

My Sports channels have been pixelating for the last few weeks. Having no issues with any apps such as Disney+ and Netflix but the Sky Sports channels are almost unbearable to watch 

This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Picture Intermittently Pixelating - Many Channels

Another one on F1 UHD  19.43 Sunday

(Please Note: I am Neurodivergent )
This message was authored by FaviousM This message was authored by: FaviousM

Re: Picture Intermittently Pixelating - Many Channels


@Super+Anthony wrote:

Another one on F1 UHD  19.43 Sunday


Yeah I got that one too. I saw one during one of the football games earlier but they were the only two I've noticed today so far.

 

So again, better than it was, but not gone altogether

This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Picture Intermittently Pixelating - Many Channels

Agree @FaviousM also just had a couple of sound drops 19.57 and 20.09 and then freeze at 20.12

(Please Note: I am Neurodivergent )
This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: Picture Intermittently Pixelating - Many Channels

@Super+Anthony Do you keep a note pad and pen so you can make notes whilst watching ! Hope you are well lol 

Sky Stream x 2
LG C2 OLED 55inch
Sonos Playbar
Virgin 1 Gig
Virgin Stream Box
Xbox X
Apple TV 4K
Amazon 4K Firestick Roku 4K Google Chromecast
This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Picture Intermittently Pixelating - Many Channels

I do indeed 😂 @Jason+Golding. Sky have requested this on an earlier message on here from Chloe

 

Hope you are well as well

(Please Note: I am Neurodivergent )
squareeyeschris
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This message was authored by squareeyeschris This message was authored by: squareeyeschris

Re: Picture Intermittently Pixelating - Many Channels

Just cancelled my stream subscription. I happened to mention I was going to try NowTv and was told that Stream is the best they can do over the internet and I would have the same problems with Now. That doesn't sound encouraging as far as a fix for the pixelation is concerned. No attempt to tell me it was going to get better. We'll see. I still have a Sky broadband account so I'll report back if I have any problems with Now.

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