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Discussion topic: Picture Intermittently Pixelating - ITV channels

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This message was authored by rossc1989 This message was authored by: rossc1989

Re: Picture Intermittently Pixelating - ITV channels

I have started having pixelating issues on live tv as well as the image freezing but the sound carries on? If I restart the puck it works again for a little while then starts happening again? Makes live tv unwatachble.

This message was authored by rossc1989 This message was authored by: rossc1989

Re: Picture Intermittently Pixelating - ITV channels

I should have said this seems to be every channel? BBC channels pixelate but all other channels seems to freeze

This message was authored by Luce30 This message was authored by: Luce30

Re: Picture Intermittently Pixelating - ITV channels

Over the last couple of days ITV1 has started twitching / pixelating, doesn't happen on any other channel 😕

This message was authored by Mattcole This message was authored by: Mattcole

Re: Picture Intermittently Pixelating - ITV channels

Glad I looked online about this ITV issue, Its been driving me insane.

It's happening constantly too, had to turn it off due to unwatchable. Every other channel fine.

Not good sky.

This message was authored by Paulgoode This message was authored by: Paulgoode

Re: Picture Intermittently Pixelating - ITV channels

I have the same problem on sky stream. Pixelating on ITV3

This message was authored by Jon+Reeve This message was authored by: Jon+Reeve

Re: Picture Intermittently Pixelating - ITV channels

Pixelating on ITV only. Glass and stream.

Super+Anthony
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This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Picture Intermittently Pixelating - ITV channels

It's unwatchable at times. There must be still an issue with the pucks as it's happened on Sky channels and now non Sky ones

(Please Note: I am Neurodivergent )
This message was authored by Craig149 This message was authored by: Craig149

Itv 1 pixelated

For a few weeks now Itv 1 keeps going pixelated every couple of minutes on sky glass. Also on a few channels keep going out of sync.

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Itv 1 pixelated

Posted by a Superuser, not a Sky employee. Find out more

@Craig149  I have been having the same issue with ITV which started about a week ago.  Sky are aware of the problem are are looking into it but how long it will take take for a solution is unknown.

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This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: Picture Intermittently Pixelating - ITV channels

The pixelating is occurring on ITV channels via Virgin media stream too.

 

indicates this is a ITV broadcast issue not sky stream 

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Super+Anthony
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This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Picture Intermittently Pixelating - ITV channels

But it was happening on Sky's own channels though?

(Please Note: I am Neurodivergent )
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Picture Intermittently Pixelating - ITV channels

Posted by a Superuser, not a Sky employee. Find out more

@Super+Anthony wrote:

But it was happening on Sky's own channels though?


Correct, which would have been a delivery/broadcast issue which Sky were able to resolve for their channels. Sky don't own all the feeds that are broadcast via their platform, for third party channels these feeds are typically provided by the owning broadcaster.

 

its not out of the realms of possibility that ITV have a very similar issue that Sky had on their channnels but unlike Sky they haven't be able to fix it yet.

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This message was authored by lettice This message was authored by: lettice

Re: Picture Intermittently Pixelating - ITV channels

Posted by a Superuser, not a Sky employee. Find out more

Did see a couple of very slight pixelation drops on ITV yesterday evening while watching the Martin Lewis live broadcast.
It was within the first ten minutes or so, after that all was fine.  

Have not watched much ITV for a few weeks, apart from above and my regional Meridian News programme daily at 6pm, so not sure how other things on the channels play out. Not seen any pixelation with that regional programme broadcast.
Must admit, not seen any pixelation on any other channels, including Sky channels for a month or so now.

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Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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This message was authored by Amanda146 This message was authored by: Amanda146

ITV1 won’t work and black blue screen

I watch ITV1 mostly and it either doesn't work at all and it is a blue blank screen or it works and then freezes mid programme or the screen goes black and the programme stops. Sky need to sort this out. 

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Picture Intermittently Pixelating - ITV channels

Posted by a Superuser, not a Sky employee. Find out more

@lettice I have been getting g the ITV pixelation for about a week but TBH it is not bad and doesn't really spoil my viewing experience.  

 

The start of the pixelation coincided with me connecting my puck via ethernet and initially I thought this was the cause so I went back to Wi-Fi and it was still happening.

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