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This discussion topic has been answered Discussion topic: New Sky OS 2.0

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This message was authored by: GD1

Re: Sky OS 2.0

Posted by a Superuser, not a Sky employee. Find out more

@Smitgla   I have merged your post to this existing thread that is discussing the same topic, a new thread isn't required.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: andz87

Re: New Sky OS

Evening, playlist doesn't appear to be on the new os. Also watchlist seems to have only picked up main playlist and not individual playlist for different household members. 

This message was authored by: GD1

Re: New Sky OS

Posted by a Superuser, not a Sky employee. Find out more

@andz87  Have a read of this https://www.sky.com/help/articles/sky-os-trial

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: peter-marlow+1966

Re: New Sky OS

Posted by a Superuser, not a Sky employee. Find out more

Go to the bottom of the watchlist and you can switch  users

P c marlow
This message was authored by: Smitgla

Re: New Sky OS

The format is definitely a step back, the playlists on the Home Screen worked so why change?  I've started just opening the apps separately and streaming like I can on any smart tv. The streaming benefit helped when you switch devices - you could pick up where you left off. If I use recordings this doesn't happen which is a step back for me. 

This message was authored by: tvboy55

Re: New Sky OS

Uhmmm was quite  impressed until a few minutes ago screen froze , still had sound , then everything went black screen " technical issue " on all channels - reboot  took ages then back to normal - looks like it's glitchy ....   

This message was authored by: GD1

Re: New Sky OS

Posted by a Superuser, not a Sky employee. Find out more

@tvboy55 wrote:

Uhmmm was quite  impressed until a few minutes ago screen froze , still had sound , then everything went black screen " technical issue " on all channels - reboot  took ages then back to normal - looks like it's glitchy ....   


Thats not surprising as it's Beta.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: tvboy55

Re: New Sky OS

@GD1  .   It's feedback ..  well aware what beta testing means .... 

This message was authored by: Gincap

Re: New Sky OS 2.0

The top menu should surely be

 

Home

TV Guide

My Library 

Apps

My Account 

etc. 

 

Why sport? that should be on the rail with Best of, Tv, Movies, News etc. otherwise the selection is fragmented between two menu options 

This message was authored by: paultm53

Re: Sky glass new os trial

  • Yes, unfortunately  I too have updated and lost my favourites. Can't refresh and/or set up favourites either.  Not impressed with the so called upgrade. Can we go back?
This message was authored by: GD1

Re: Sky glass new os trial

Posted by a Superuser, not a Sky employee. Find out more

@paultm53  I've removed your duplicate thread you created on the Sky Glass board regarding the same feedback regarding SkyOS2 Beta, please can you post all feedback to this thread only. 

 

Creating duplicate threads is unhelpful.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: lettice

Re: Sky glass new os trial

Posted by a Superuser, not a Sky employee. Find out more

@paultm53 wrote:
  • Yes, unfortunately  I too have updated and lost my favourites. Can't refresh and/or set up favourites either.  Not impressed with the so called upgrade. Can we go back?

@paultm53 

 

As you may not be aware or have not noticed in this thread it has been posted many times within this thread and from Sky in the post here , that. some features are not available yet in the trial, but will be available later in the trial:

 

• UHD button on Sports Channels.
• Favourite Channels in the TV Guide.
• Browsing Channels while watching content.
• Customising Subtitles.

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This message was authored by: Neilp1980

Re: New Sky OS 2.0

Sky sports HD channels seem to have a better picture now then the UHD ones ? 

This message was authored by: D+Hig

Re: New Sky OS 2.0

I have noticed the difference too even on the os 1.3 version as my mate has the 2.0 version 

D Higginson
This message was authored by: Dazzasky

Re: Sky glass new os trial

Posted by a Superuser, not a Sky employee. Find out more

@paultm53 wrote:
  • Yes, unfortunately  I too have updated and lost my favourites. Can't refresh and/or set up favourites either.  Not impressed with the so called upgrade. Can we go back?

It's not an upgrade, it's a beta trial that you signed up for. What did you expect. If you are not happy then ask to revert back as posted already in the thread. @paultm53 

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