Play from start

[JandD]

I found that, if I reset the PUCK it takes it back to the original firmware version and the rewind option is then back as it was. Yippee. Unfortunately, after a couple of minutes the firmware automatically updates to version 2, then the rewind option has disappeared again. I can't see a way of stopping any updates.

[63johnw]

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@Nothappy61 wrote:

Having had a few weeks now to get used to the 2.0 i must say why does Sky not gave you an official way to gave feedback

it  come up on my tv asking if inwould take part which i did

a few weeks later while watching tv my tv just updated itself and upgraded to 2,0

now iv had a few weeks to get used it i mostly approve to me its better colours and definition and fingers crossed so far none of the old versions lag

also the blanking of the tiles your highlighting of the old version seems to be fixed

what i would say 2.0 would benefit from feom bringing the original versions one click picture in picture preview on the channel search amd the double click to choose the programme 

Come

on

Sky you asked us to take part in the trail and asked for our opinion and give is no way to express it

Its as annoying as you upgrading the Sky glass tv to a better version the moment you sold me the old version stating it was the update best that could be bought 

you need to do better take take take no giving back to your loyal customers

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This thread is where you give feedback @Nothappy61  sky have asked that you post good points, bad points and suggestions here. 

[MarkGoldsmith]

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@JandD wrote:

I found that, if I reset the PUCK it takes it back to the original firmware version and the rewind option is then back as it was. Yippee. Unfortunately, after a couple of minutes the firmware automatically updates to version 2, then the rewind option has disappeared again. I can't see a way of stopping any updates.

---

@JandD If you signed up to be a part of the trial of Sky OS 2.0 then your puck will keep updating to that version. If you want to leave the beta trial the instructions on how to do that are here: https://www.sky.com/help/articles/sky-os-trial 

[Jjjjjjjjjjjjj]

I'm loving sky os so far.  The only real issue I have found so far is if you flick up and down through channels and pass through 3 that require pin entry it takes it as three attempts and blocks you from entering a pin for 10 minutes. 

[defector16]

Like the new update, one problem when turning puck on and going to tv guide all live channels are coming up with there is a technical fault please try later, only way to rectify is to reset in settings, have had problems for couple of days now with this wonder if anyone has had same problem.

[tvboy55]

Sound dropped out last night had to set it to  PCM to hear anything . This also happened  on 1.3 , so it may be a continuing compatibility  issue with my  LG TV .. 

[D+Hig]

I restarted my TV and saw the new build version at QS040.058.00P and that played up for a while 😡

[Owenjay19]

Been waiting and haven't received any invite on MySky so which I did id be great at testing etc. 😢

[D+Hig]

The invite appeared last month all very briefly so a lot of people might have missed out unfortunately 

[Smitgla]

Any idea how and when we'll

be asked for feedback on OS 2.0. as users? 
Not a fan so far.....

[Laing1]

---

@Smitgla wrote:

Any idea how and when we'll

be asked for feedback on OS 2.0. as users? 
Not a fan so far.....

---

@Smitgla any problems, feedback etc should be reported in the thread below 

https://helpforum.sky.com/t5/Sky-Stream/New-Sky-OS-2-0/m-p/5380893#M83773

[Smitgla]

Thanks - but that thread is only for

" Please use this thread to report things such as:

• Features not working correctly
• Missing content or functionality
• Performance issues
• Unexpected error messages
• Problems with recordings, apps, or playback 
  
  

I'm looking to find where to provide  user experience feedback - not technical feedback 

[Angel_Aka]

---

@Smitgla wrote:

Thanks - but that thread is only for

" Please use this thread to report things such as:

• Features not working correctly
• Missing content or functionality
• Performance issues
• Unexpected error messages
• Problems with recordings, apps, or playback 
  
  

I'm looking to find where to provide  user experience feedback - not technical feedback 

---

It's the only thread Sky have specifically told customers to post on so if I were you I'd post your feedback on there. 

[Laing1]

---

@Smitgla wrote:

Thanks - but that thread is only for

" Please use this thread to report things such as:

• Features not working correctly
• Missing content or functionality
• Performance issues
• Unexpected error messages
• Problems with recordings, apps, or playback 
  
  

I'm looking to find where to provide  user experience feedback - not technical feedback 

---

@Smitgla as @Angel_Aka says that is the thread that Sky are monitoring and feeding back to the developers etc, so any feedback good or bad will be fed back to them along with problems etc

[D+Hig]

Does anyone still have the sky_betaoptin app in the Reinstall apps section by any chance 🤔