Sky OS 2.0

[Angel_Aka]

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@Smitgla wrote:

Thanks - but that thread is only for

" Please use this thread to report things such as:

• Features not working correctly
• Missing content or functionality
• Performance issues
• Unexpected error messages
• Problems with recordings, apps, or playback 
  
  

I'm looking to find where to provide  user experience feedback - not technical feedback 

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It's the only thread Sky have specifically told customers to post on so if I were you I'd post your feedback on there. 

[Laing1]

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@Smitgla wrote:

Thanks - but that thread is only for

" Please use this thread to report things such as:

• Features not working correctly
• Missing content or functionality
• Performance issues
• Unexpected error messages
• Problems with recordings, apps, or playback 
  
  

I'm looking to find where to provide  user experience feedback - not technical feedback 

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@Smitgla as @Angel_Aka says that is the thread that Sky are monitoring and feeding back to the developers etc, so any feedback good or bad will be fed back to them along with problems etc

[D+Hig]

Does anyone still have the sky_betaoptin app in the Reinstall apps section by any chance 🤔

[GD1]

@Smitgla   I have merged your post to this existing thread that is discussing the same topic, a new thread isn't required.

[andz87]

Evening, playlist doesn't appear to be on the new os. Also watchlist seems to have only picked up main playlist and not individual playlist for different household members. 

[GD1]

@andz87  Have a read of this https://www.sky.com/help/articles/sky-os-trial

[peter-marlow+1966]

Go to the bottom of the watchlist and you can switch  users

[Smitgla]

The format is definitely a step back, the playlists on the Home Screen worked so why change?  I've started just opening the apps separately and streaming like I can on any smart tv. The streaming benefit helped when you switch devices - you could pick up where you left off. If I use recordings this doesn't happen which is a step back for me. 

[tvboy55]

Uhmmm was quite  impressed until a few minutes ago screen froze , still had sound , then everything went black screen " technical issue " on all channels - reboot  took ages then back to normal - looks like it's glitchy ....   

[GD1]

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@tvboy55 wrote:

Uhmmm was quite  impressed until a few minutes ago screen froze , still had sound , then everything went black screen " technical issue " on all channels - reboot  took ages then back to normal - looks like it's glitchy ....   

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Thats not surprising as it's Beta.

[tvboy55]

@GD1  .   It's feedback ..  well aware what beta testing means .... 

[Gincap]

The top menu should surely be

Home

TV Guide

My Library 

Apps

My Account 

etc. 

Why sport? that should be on the rail with Best of, Tv, Movies, News etc. otherwise the selection is fragmented between two menu options 

[paultm53]

• Yes, unfortunately  I too have updated and lost my favourites. Can't refresh and/or set up favourites either.  Not impressed with the so called upgrade. Can we go back?

[GD1]

@paultm53  I've removed your duplicate thread you created on the Sky Glass board regarding the same feedback regarding SkyOS2 Beta, please can you post all feedback to this thread only. 

Creating duplicate threads is unhelpful.

[lettice]

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@paultm53 wrote:

• Yes, unfortunately  I too have updated and lost my favourites. Can't refresh and/or set up favourites either.  Not impressed with the so called upgrade. Can we go back?

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@paultm53 

As you may not be aware or have not noticed in this thread it has been posted many times within this thread and from Sky in the post here , that. some features are not available yet in the trial, but will be available later in the trial:

• UHD button on Sports Channels.
• Favourite Channels in the TV Guide.
• Browsing Channels while watching content.
• Customising Subtitles.