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Discussion topic: MAC address

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This message was authored by Jack192 This message was authored by: Jack192

MAC address

Hi I have looked everywhere to find my MAC address as need this to log onto certain devices, can anyone help with this ?

 


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This message was authored by Skull+Treaty This message was authored by: Skull+Treaty Answer

Re: MAC address

Posted by a Superuser, not a Sky employee. Find out more

@Jack192 wrote:

Hi I have looked everywhere to find my MAC address as need this to log onto certain devices, can anyone help with this ?

 


Hi @Jack192 - welcome to the forum.

Turn on Stream, from the home menu go to the bottom to Settings (about 13 clicks), select, then move to System Settings, under System Info scroll down - you should see two, a. WiFi MAC address and MAC address Ethernet

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"Sometimes, the only choices you have are bad ones, but you still have to choose"

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This message was authored by Skull+Treaty This message was authored by: Skull+Treaty Answer

Re: MAC address

Posted by a Superuser, not a Sky employee. Find out more

@Jack192 wrote:

Hi I have looked everywhere to find my MAC address as need this to log onto certain devices, can anyone help with this ?

 


Hi @Jack192 - welcome to the forum.

Turn on Stream, from the home menu go to the bottom to Settings (about 13 clicks), select, then move to System Settings, under System Info scroll down - you should see two, a. WiFi MAC address and MAC address Ethernet

* * * * * * * * * * * * * * * * * *
"Sometimes, the only choices you have are bad ones, but you still have to choose"
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: MAC address

Posted by a Superuser, not a Sky employee. Find out more

@Jack192 

 

As @Skull+Treaty suggests, but you may find it impossible to reach those Settings if the puck has never successfully activated because it cannot join a network...

 

Realistically, Stream was never intended to go onto a managed network with MAC restrictions, as that's typically an institutional thing.

 

You might, for example, need to activate using a cellular hotspot from a phone.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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