Discussion topic: Installing pick from factory settings
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Message posted on 23 Nov 2024 07:56 PM
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Installing pick from factory settings
After continually losing connection on puck set it to factory settings .
It now asks for a link to be installed which I can't find where to install the number
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Message posted on 23 Nov 2024 08:00 PM
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Re: Installing pick from factory settings
Message posted on 23 Nov 2024 08:56 PM
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Re: Installing pick from factory settings
Hi @daveypalmer
The URL should be displayed on screen as www.sky.com/activate.
Sometimes there can be issues with the redirect on that page. If this happens go to www.sky.com and logon and then go to https://www.sky.com/productsettings/streaming-tv/activate.
You have to be logged in with the Sky ID / email that was used when you ordered Sky Stream.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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