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Discussion topic: Existing Netflix account

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Avatar for YH96
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This message was authored by: YH96

Message posted on ‎24 Jun 2025 03:04 PM

Existing Netflix account

Hello,

 

Ive got Netflix premium included as part of my phone contract, when I sign in to the Netflix app it's asking me to subscribe through sky. 

is there anyway of stopping this as I do t want to pay £14 a month for something I already have! 

thanks 🙂

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎24 Jun 2025 03:06 PM

Re: Existing Netflix account

Posted by a Superuser, not a Sky employee. Find out more

@YH96 no,  signing in through sky automatically transfers payment to sky, if you don't want it to transfer you can only use the native app on your tv or mobile device 


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This message was authored by: mikealanr

Message posted on ‎24 Jun 2025 04:48 PM

Re: Existing Netflix account

Posted by a Superuser, not a Sky employee. Find out more

Hi @YH96 

 

As per @SKY1992bf comment it links when you sign in. You could sign up for a new netflix account and link to Sky (so this is free with ads). Once this is done you can sign out and sign in with your primum account.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

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Avatar for john-grenfell
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This message was authored by: john-grenfell

Message posted on ‎13 Jul 2025 02:08 PM

Re: Existing Netflix account

This has appeared on my bill too. I also don't want anything more from Netflix. How do I stop being charged for it when I didn't ask for it?

 

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This message was authored by: Hunter2660

Message posted on ‎13 Jul 2025 02:20 PM

Re: Existing Netflix account

@john-grenfell wrote:

This has appeared on my bill too. I also don't want anything more from Netflix. How do I stop being charged for it when I didn't ask for it?

 

If you're paying for Netfl.ix Premium, just downgrade to Netflix with ads. That is part of your Sky sub, so will cost you nothing extra

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