I have just linked my Disney+ to my sky and I've had a £4 charge added. Surely that's not right
@definedby77 looks like you have added the wrong tier, only standard with ads is free
if you have an existing Disney account with a higher tier you subscription will transfer and you pay the difference , if you want the free tier you will need to downgrade through marketplace at your next billing cycle
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I have Sky unlimited package and recieved the email yesterday to say Disney Plus is now included but when I try to activate via the link on the email it's telling me it's not included?
Hi I want to unsibscribe from Disney + on sky. We have it thri another 3rd party for free, and Disney sent us an email saying we may be charged. We don't want to be charged, how do we go about unsubscribing. I tried the tv section and the market place but it won't let me unsubscribe. Also not sure Disney can charge me as they don't ha e any bank details.
Do you have Sky Q, Sky Glass or Stream so your post can be moved to the running thread on the relevant board?
You originally posted on the Sky+ board. Sky+ will not have the Disney+ app.
▪️I AM NOT A SKY EMPLOYEE ▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
I have moved your post into the new thread on Stream discussing the launch of the Disney+ app and any teething problems.
▪️I AM NOT A SKY EMPLOYEE ▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Just a quick question I have checked the T&C's but would just like confirmation that I am correct in thinking that if I switch my Disney+ account to sky billing that it won't affect my Sky contractual period so I'm not agreeing to another two years.. I couldn't see it but it's not called the small print for nothing
Just a quick question I have checked the T&C's but would just like confirmation that I am correct in thinking that if I switch my Disney+ account to sky billing that it won't affect my Sky contractual period so I'm not agreeing to another two years.. I couldn't see it but it's not called the small print for nothing
Correct - switching Disney + over to Sky won't affect your minimum term contract in any way.
Sky Stream, Sky Glass Air and Sky Broadband customer
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