Discoveryplus error message ‘upgrade to watch’

[MissPLC]

Hi, recently my Discoveryplus app doesn't let me watch anything.  (It used to!)

it comes up with 'upgrade to watch' when I select anything.

i definitely have the package, and I've tried signing out and in again 

[Exiled-in-HH]

There are lots of discussions on the Sky Community reporting issues similar to yours😟

You should phone Sky CSs for assistance.

[Lisa-P1987]

Thanks for escalating this. We’ve sent @MissPLC  an invite to chat.

[Timskybad]

I checked it all last week so I could watch champions league final.  All was ok.  Now I come to watch it , it keeps asking me to sign up to TNT.

Pile of rubbish.  I switched to the discovery plus app on my Samsung TV, worked first time.   I won't be keeping stream much longer.  Better off using TV apps

[MissPLC]

I spent some time chatting to the help desk and got this response:

sky havisor

I see. In which case if it isn't allowing the free access from when you changed from Q to glass, it is part of a known issue that is currently under investigation with our technology teams.

The route cause of the issue isn't known at the moment but they are investigating to find a fix that will be automatically be implemented once available, but we do not yet have confirmation when this will be ready and unfortunately there isn't a work around at this time.

Im sorry for the inconvenience this causes but please be assured they are working to get it back online for all Customers.

[Onechop]

Rubbish effort sky, here have this knowing that you can't deliver! It's on the front screen at least make sure it works, simple basics !!!!