Hello my stream turns on shows the channels once i go to channel its a black screen and no sound

[Andrew19732]

My sky stream turns on shows the channels but when I click on the channel it's a black screen with no sound my tv works with out the stream 

[Exiled-in-HH]

How long have you had the Puck?

[Jporch316]

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@Andrew19732 wrote:

My sky stream turns on shows the channels but when I click on the channel it's a black screen with no sound my tv works with out the stream 

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Pull the plug for a few minutes @Andrew19732